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Lohia Group IT Supporter Interview Questions and Answers

Updated 8 Jun 2023

Lohia Group IT Supporter Interview Experiences

1 interview found

IT Supporter Interview Questions & Answers

user image nitesh kumar

posted on 8 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - IT Support Interview Question


User
Add interview question IT support

ChatGPT
Sure! Here's an interview question for an IT support position:

Question: Can you explain the steps you would take to troubleshoot a network connectivity issue?

This question aims to assess the candidate's understanding of network troubleshooting processes and their ability to articulate the steps involved. A good response would typically include the following steps:

Gather Information: Start by collecting relevant information about the issue. Ask the user for details like the specific problem, when it started, and any error messages received.

Identify the Scope: Determine if the issue is affecting a single user or multiple users. Check if it's limited to a specific device or if it's a broader network problem.

Check Physical Connections: Verify that all cables and connections are secure and properly connected. This includes Ethernet cables, power cables, and network switches or routers.

Restart Devices: Have the user restart the affected device(s), including computers, modems, routers, and switches. This helps clear temporary glitches and refresh network settings.

Test Connectivity: Use diagnostic tools to test network connectivity. Ping commands, traceroute, or tools like ipconfig (Windows) or ifconfig (Linux) can help identify any network connectivity issues.

Check Network Settings: Review network settings on the user's device, ensuring that IP addresses, DNS settings, and proxy configurations are correctly configured.

Firewall and Security Software: Verify that firewalls and security software are not blocking network access. Temporarily disabling them can help identify if they are the cause of the problem.

Update Network Drivers: Ensure that network drivers on the user's device are up to date. Outdated drivers can lead to compatibility issues or network connectivity problems.

Consider Local Network Issues: If the problem persists, check for issues specific to the local network, such as DHCP server problems, IP conflicts, or misconfigured routers.

Escalation: If unable to resolve the issue, escalate it to the appropriate teams or senior IT personnel for further investigation.

By asking this question, you can gauge the candidate's troubleshooting methodology, technical knowledge of network connectivity issues, and their ability to communicate the troubleshooting process effectively.





User
Share advice for job seekers

ChatGPT
Certainly! Here are some pieces of advice for job seekers:

Clearly Define Your Goals: Take the time to identify your career goals and what you're looking for in a job. This will help you target your search and ensure you're applying to positions that align with your aspirations.

Tailor Your Resume and Cover Letter: Customize your resume and cover letter for each job application. Highlight relevant skills, experiences, and achievements that make you a strong fit for the specific role you're applying to.

Network: Utilize your professional network and reach out to contacts who may have information about job openings or can provide referrals. Attend industry events, join online communities, and engage in conversations with professionals in your field.

Research Companies: Before applying or interviewing with a company, thoroughly research their mission, values, culture, and recent developments. This will help you understand if the organization aligns with your interests and values.

Prepare for Interviews: Study common interview questions and practice your responses. Research the company's interview process and the specific role you're applying for. Be ready to articulate your skills, experiences, and how you can contribute to the organization's success.

Interview questions from similar companies

I applied via Indeed and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They did checked my confidence level

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and be prepared a bit though u don't know to answer just say I'll learn n get bck to you.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Interview Preparation Tips

Interview preparation tips for other job seekers - practice dsa

Interview Questionnaire 

7 Questions

  • Q1. 1. Introduction, it's a common question?
  • Q2. Why you want to switch your job?
  • Q3. Is job your passion or it's your need?
  • Q4. How should you handled the critical situation?
  • Ans. 

    Handling critical situations requires quick thinking, clear communication, and a calm demeanor.

    • Assess the situation and prioritize actions

    • Communicate clearly and effectively with all parties involved

    • Remain calm and focused

    • Take decisive action while considering potential consequences

    • Seek assistance or advice from colleagues or superiors if necessary

  • Answered by AI
  • Q5. How you managed 2 problems in a same time?
  • Ans. 

    I prioritize the problems based on urgency and importance, and then allocate time and resources accordingly.

    • Assess the urgency and importance of each problem

    • Create a plan of action for each problem

    • Allocate time and resources based on the plan

    • Regularly reassess and adjust the plan as needed

    • Example: If one problem is a deadline that cannot be missed and the other is a minor issue, prioritize the deadline and allocate mor

  • Answered by AI
  • Q6. Describe your last vacation or last memorable day?
  • Q7. Talk on profession, topic, "for ex. why you choose french, why you do B.tech etc?

Interview Preparation Tips

Interview preparation tips for other job seekers - asked only 4 to 5 questions not too much. with in 5 question an interviewer know about the skill of that candidate.
Thanks
Regard Richa

I appeared for an interview in May 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 120 Minutes
Round difficulty - Easy

  • Q1. 

    Check Word Presence in String

    Given a string S and a list wordList containing N distinct words, determine if each word in wordList is present in S. Return a boolean array where the value at index 'i' indi...

  • Ans. 

    Given a string and a list of words, determine if each word in the list is present in the string and return a boolean array indicating their presence.

    • Iterate through each word in the word list and check if it is present in the string.

    • Use a boolean array to store the presence of each word in the string.

    • Consider case sensitivity when checking for word presence.

    • Do not use built-in string-matching methods.

    • Return the boolean

  • Answered by AI
Round 2 - Video Call 

Round duration - 20 Minutes
Round difficulty - Easy

Interview Preparation Tips

Eligibility criteria6.75+ CGPATata interview preparation:Topics to prepare for the interview - Data Structures, OOPS, DBMS, OOPs, Algorithms, DP, GreedyTime required to prepare for the interview - 3 monthsInterview preparation tips for other job seekers

Tip 1 : Try solving Love Babbar 450 Prog questions
Tip 2 : Have a good resume
Tip 3 : Do learn some extra technologies eg. ML/AI

Application resume tips for other job seekers

Tip 1 : Do not lie at all
Tip 2 : Have some projects listed

Final outcome of the interviewSelected

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practise basic coding and math aptitude questions. To crack TCS
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

Interview Questionnaire 

2 Questions

  • Q1. What is dns and dhcp or types of network
  • Ans. 

    DNS and DHCP are types of network protocols used for communication and management of network resources.

    • DNS (Domain Name System) is used to translate domain names into IP addresses.

    • DHCP (Dynamic Host Configuration Protocol) is used to assign IP addresses to devices on a network.

    • Other types of network protocols include TCP/IP, FTP, HTTP, SMTP, and SNMP.

    • TCP/IP is the most commonly used protocol for communication over the ...

  • Answered by AI
  • Q2. What is domain layer of network
  • Ans. 

    The domain layer of a network refers to the logical grouping of computers, servers, and devices that share a common set of rules and policies.

    • The domain layer is responsible for managing user authentication and access control.

    • It provides centralized administration and security for network resources.

    • Examples of domain layers include Active Directory in Windows networks and LDAP in Linux networks.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Job Fair and was interviewed before Sep 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be focused with positive attitude
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Lohia Group Interview FAQs

How many rounds are there in Lohia Group IT Supporter interview?
Lohia Group interview process usually has 2 rounds. The most common rounds in the Lohia Group interview process are Resume Shortlist.
What are the top questions asked in Lohia Group IT Supporter interview?

Some of the top questions asked at the Lohia Group IT Supporter interview -

  1. How do you handle a situation where a user is frustrated or upset with a techni...read more
  2. Can you explain the steps you would take to troubleshoot a network connectivity...read more

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Lohia Group IT Supporter Interview Process

based on 1 interview

Interview experience

4
  
Good
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