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Lohia Group IT Supporter Interview Questions and Answers

Updated 8 Jun 2023

Lohia Group IT Supporter Interview Experiences

1 interview found

IT Supporter Interview Questions & Answers

user image nitesh kumar

posted on 8 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - IT support 

(2 Questions)

  • Q1. Can you explain the steps you would take to troubleshoot a network connectivity issue?
  • Ans. 

    To troubleshoot a network connectivity issue, follow these steps.

    • Check physical connections (cables, ports)

    • Verify network settings (IP address, subnet mask, gateway)

    • Ping devices to test connectivity

    • Check firewall settings

    • Restart networking devices (router, modem)

    • Check for software updates or driver issues

  • Answered by AI
  • Q2. How do you handle a situation where a user is frustrated or upset with a technical issue they're facing?
  • Ans. 

    Listen actively, empathize, offer reassurance, and provide clear instructions.

    • Listen to the user's concerns and frustrations without interrupting.

    • Empathize with the user's feelings and acknowledge their frustration.

    • Offer reassurance that you will do your best to help resolve the issue.

    • Provide clear and simple instructions on how to troubleshoot or fix the technical issue.

    • Stay calm and patient throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - IT Support Interview Question


User
Add interview question IT support

ChatGPT
Sure! Here's an interview question for an IT support position:

Question: Can you explain the steps you would take to troubleshoot a network connectivity issue?

This question aims to assess the candidate's understanding of network troubleshooting processes and their ability to articulate the steps involved. A good response would typically include the following steps:

Gather Information: Start by collecting relevant information about the issue. Ask the user for details like the specific problem, when it started, and any error messages received.

Identify the Scope: Determine if the issue is affecting a single user or multiple users. Check if it's limited to a specific device or if it's a broader network problem.

Check Physical Connections: Verify that all cables and connections are secure and properly connected. This includes Ethernet cables, power cables, and network switches or routers.

Restart Devices: Have the user restart the affected device(s), including computers, modems, routers, and switches. This helps clear temporary glitches and refresh network settings.

Test Connectivity: Use diagnostic tools to test network connectivity. Ping commands, traceroute, or tools like ipconfig (Windows) or ifconfig (Linux) can help identify any network connectivity issues.

Check Network Settings: Review network settings on the user's device, ensuring that IP addresses, DNS settings, and proxy configurations are correctly configured.

Firewall and Security Software: Verify that firewalls and security software are not blocking network access. Temporarily disabling them can help identify if they are the cause of the problem.

Update Network Drivers: Ensure that network drivers on the user's device are up to date. Outdated drivers can lead to compatibility issues or network connectivity problems.

Consider Local Network Issues: If the problem persists, check for issues specific to the local network, such as DHCP server problems, IP conflicts, or misconfigured routers.

Escalation: If unable to resolve the issue, escalate it to the appropriate teams or senior IT personnel for further investigation.

By asking this question, you can gauge the candidate's troubleshooting methodology, technical knowledge of network connectivity issues, and their ability to communicate the troubleshooting process effectively.





User
Share advice for job seekers

ChatGPT
Certainly! Here are some pieces of advice for job seekers:

Clearly Define Your Goals: Take the time to identify your career goals and what you're looking for in a job. This will help you target your search and ensure you're applying to positions that align with your aspirations.

Tailor Your Resume and Cover Letter: Customize your resume and cover letter for each job application. Highlight relevant skills, experiences, and achievements that make you a strong fit for the specific role you're applying to.

Network: Utilize your professional network and reach out to contacts who may have information about job openings or can provide referrals. Attend industry events, join online communities, and engage in conversations with professionals in your field.

Research Companies: Before applying or interviewing with a company, thoroughly research their mission, values, culture, and recent developments. This will help you understand if the organization aligns with your interests and values.

Prepare for Interviews: Study common interview questions and practice your responses. Research the company's interview process and the specific role you're applying for. Be ready to articulate your skills, experiences, and how you can contribute to the organization's success.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is p&ID and why is it used?
  • Ans. 

    P&ID stands for Piping and Instrumentation Diagram, used in engineering to show the piping of a process flow together with the installed equipment and instrumentation.

    • P&ID is a detailed diagram that shows the piping of a process flow, along with the equipment and instrumentation used in the process.

    • It is used in engineering to understand the design, construction, and operation of a process plant or industrial facility.

    • ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be smart with your answers
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What's your name
  • Q2. Your qualification
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via LinkedIn and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your name?
  • Q2. Where do you stay ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Analyst Interview Questions & Answers

ABB user image Anonymous

posted on 31 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Monster and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Advanced Financial Reporting
  • Q2. General Costing Knowledge

Analyst Interview Questions & Answers

ABB user image Anonymous

posted on 19 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Well, I’m currently an account executive at Smith, where I handle our top-performing client. Before that, I worked at an agency where I was on three different major national healthcare brands. And while I really enjoyed the work that I did, I’d love the chance to dig in much deeper with one specific healthcare company, which is why I’m so excited about this opportunity with Metro Health Center

Round 2 - HR 

(3 Questions)

  • Q1. Basic and in general Basic is good
  • Q2. How are you?Walk me through your resume.
  • Q3. Walk me through your redume

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job never fails to find path butWell, I’m currently an account executive at Smith, where I handle our top-performing client. Before that, I worked at an agency where I was on three different major national healthcare brands. And while I really enjoyed the work that I did, I’d love the chance to dig in much deeper with one specific healthcare company, which is why I’m so excited about this opportunity with Metro Health Center.”

I applied via Walk-in and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. 1.why do you want to work here?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What is a buyer?
  • Ans. 

    A buyer is a person or entity who purchases goods or services in exchange for money or other forms of payment.

    • Buyers can be individuals or organizations.

    • They play a crucial role in the supply chain by selecting and procuring products or services.

    • Buyers negotiate prices, terms, and conditions with sellers.

    • They may conduct market research to identify potential suppliers and evaluate their offerings.

    • Buyers may also be res...

  • Answered by AI
  • Q4. What do you know about fabrication?
  • Ans. 

    Fabrication involves the creation or construction of something, often using various materials and techniques.

    • Fabrication is the process of making or manufacturing something.

    • It involves using materials and techniques to create a finished product.

    • Examples of fabrication include welding, machining, and 3D printing.

    • Fabrication can be used in various industries such as automotive, aerospace, and construction.

  • Answered by AI
  • Q5. Do you know oracle or sap?
  • Ans. 

    Yes, I have knowledge of both Oracle and SAP.

    • I have experience working with Oracle databases and SAP ERP systems.

    • I am familiar with Oracle's SQL and PL/SQL languages.

    • I have used SAP modules such as SAP FI/CO and SAP MM.

    • I have completed training courses on Oracle and SAP.

    • I have successfully implemented Oracle and SAP solutions in previous projects.

  • Answered by AI
  • Q6. How much salary are you expecting?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Answer every question even you dont know the answer.
Don't stay quiet
Ask them about the company as they will know that you're interested too.

Skills evaluated in this interview

I applied via Company Website and was interviewed before Jan 2021. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions regarding supply chain fundamental

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions were simple enough
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Starter Motor, ECU, Alternator, Diesel Engines,
  • Q2. Alternator, Consumables

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Polite and answer the questions bravely. Explain in details
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Ask for work experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Ask for work experience

Lohia Group Interview FAQs

How many rounds are there in Lohia Group IT Supporter interview?
Lohia Group interview process usually has 2 rounds. The most common rounds in the Lohia Group interview process are Resume Shortlist.
What are the top questions asked in Lohia Group IT Supporter interview?

Some of the top questions asked at the Lohia Group IT Supporter interview -

  1. How do you handle a situation where a user is frustrated or upset with a techni...read more
  2. Can you explain the steps you would take to troubleshoot a network connectivity...read more

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Lohia Group IT Supporter Interview Process

based on 1 interview

Interview experience

4
  
Good
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