Basic Quality principles

Question

Accepted Answer

Basic quality principles are fundamental guidelines that ensure products or services meet customer expectations.

Customer focus: Understand and meet customer needs and expectations.
Continuous improvement: Strive for ongoing improvement in processes and products.
Employee involvement: Engage employees in quality improvement efforts.
Process approach: Focus on processes to achieve consistent results.
Data-driven decision making: Use data to make informed decisions.
Leadership commitment: Leadership should be committed to quality principles.
Supplier relationships: Collaborate with suppliers to ensure quality materials and services.
System approach to management: Manage processes as a system to achieve objectives.
Factual approach to decision making: Base decisions on data and evidence.
Preventive approach: Identify and address potential quality issues before they occur.

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