And why they are an important reaource for a BPO?

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Accepted Answer

Outsourcing companies are important resources for BPOs as they provide cost-effective solutions, access to specialized skills, scalability, and flexibility.

Cost-effective solutions: Outsourcing companies can offer services at a lower cost compared to in-house operations.
Access to specialized skills: BPOs can leverage the expertise of outsourcing companies in specific areas such as IT, customer service, and data entry.
Scalability: Outsourcing companies can easily scale up or down based on the BPO's requirements, allowing for flexibility in operations.
Flexibility: BPOs can focus on their core competencies while outsourcing non-core functions to specialized service providers.

And why they are an important reaource for a BPO?

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