What steps would you take if a customer called and reported they are unable to edit in Microsoft Word?
AnswerBot
2y
Steps to follow when a customer reports inability to edit in Microsoft Word
Ask the customer if they are receiving any error messages
Check if the document is in read-only mode
Check if the customer has ...read more
Nagaraj A
1y
steps to follow when a customer not able to edit th ms word document ,first we need to check the version because some version not allow the file then i will asking to them any error shown in screen an...read more
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Microsoft Corporation Technical Support Engineer interview questions & answers
A Technical Support Engineer was asked 7mo agoQ. What is Autodiscover?
A Technical Support Engineer was asked 8mo agoQ. What is Managed Identity?
A Technical Support Engineer was asked 9mo agoQ. What are your day-to-day activities?
Popular interview questions of Technical Support Engineer
A Technical Support Engineer was asked 7mo agoQ1. What is Autodiscover?
A Technical Support Engineer was asked 8mo agoQ2. What is Managed Identity?
A Technical Support Engineer was asked 10mo agoQ3. What are your day-to-day activities?
Top HR questions asked in Microsoft Corporation Technical Support Engineer
A Technical Support Engineer was asked 9mo agoQ1. Tell me about yourself.
A Technical Support Engineer was asked Q2. Why are you leaving your current organization and want to join MS?
A Technical Support Engineer was asked Q3. Explain the concept of a structure to someone with no technical background.
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Microsoft Corporation Technical Support Engineer Interview Questions
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