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Johnson Controls Customer Success Engineer Interview Questions and Answers

Updated 31 Jan 2022

Johnson Controls Customer Success Engineer Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Control Sequences of AHU?
  • Ans. 

    AHU control sequences are used to regulate the operation of air handling units.

    • AHU control sequences can include temperature and humidity sensors to monitor the air being circulated.

    • The control sequences can also include variable frequency drives to adjust the speed of the fans in the AHU.

    • Other components of the control sequences may include dampers, heating and cooling coils, and filters.

    • The control sequences can be p...

  • Answered by AI
  • Q2. Working of a chilled water system?
  • Ans. 

    A chilled water system is a cooling system that uses water as a refrigerant to cool air or equipment.

    • Chilled water is circulated through pipes to cool air in air handling units or to cool equipment such as data centers.

    • The chilled water is cooled by a chiller, which is a machine that removes heat from the water.

    • The chiller can be air-cooled or water-cooled.

    • The chilled water system also includes pumps, valves, and contr...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Previous Experience ?
  • Ans. 

    I have 3 years of experience as a Customer Success Engineer.

    • Worked with various clients to understand their needs and provide technical solutions.

    • Collaborated with cross-functional teams to ensure customer satisfaction.

    • Provided training and support to customers on product usage and troubleshooting.

    • Implemented customer feedback to improve product functionality and user experience.

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Motivations on applying for the job? Strengths and Weaknesses?
  • Ans. 

    Motivations for applying: passion for customer success, desire to solve technical challenges. Strengths: strong communication skills, problem-solving abilities. Weaknesses: perfectionism, time management.

    • Passion for customer success and satisfaction

    • Enjoyment of solving technical challenges

    • Strong communication skills to effectively interact with customers

    • Problem-solving abilities to troubleshoot and resolve issues

    • Perfec...

  • Answered by AI
  • Q2. Long term plan? Short term plan?

Interview Preparation Tips

Topics to prepare for Johnson Controls Customer Success Engineer interview:
  • HVAC
  • IBMS
  • Customer success
Interview preparation tips for other job seekers - Need good knowledge on HVAC and BMS control. Along with good communication skills.

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Interview Questionnaire 

1 Question

  • Q1. Prepare python data structures and python basics
Round 1 - Personal Interview 

(1 Question)

  • Q1. Questions bases on your resume and projects

I applied via Recruitment Consultant and was interviewed in Nov 2017. There were 8 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical Interview on Power Systems/Switchgear & Control System. Detailed discussion on Switchgear and Protection. Discussion on IEC and IS standards.
  • Q2. HR interview on experience and Pay scale
  • Q3. Detailed discussion on experience and expectations.
  • Q4. Baground & Certificate verification

Interview Preparation Tips

Round: Resume Shortlist
Experience: Engineering Degree & Suitable profile

Round: Group Discussion
Experience: Topic : Switchgear & Control System.

I have actively participated in technical discussion.

Round: Second level of technical round with higher authority
Experience: Details analysis on market segment

Round: Case Study Interview
Experience: Case study on my interest and profile interested in.

General Tips: Prepare and answer correctly to the questions you asked, do not lead interviewer in wrong way. Interviewers will easily guess what we are delivering.

Be 100% interested on your profile & role, Don't attend interview for the shake of job.

Skills: Technical Knowledge(ML, Communication, Body Language, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: 1-3 Months

Interview Preparation Tips

Round: Resume Shortlist
Experience: General resume shortlisting out of nearly 400 applicants. Shortlisted close to 150 students.

Round: Technical Interview
Experience: Mostly questions from the resume were asked. They just wanted to know the types of projects I had done.
Tips: Make sure you know everything about what you write in your resume.

Round: Technical Interview
Experience: Another round of technical interview. Questions were more focused on the kind of profile they were offering, mostly to judge whether you are right for the job or not.

Skills: Confidence, Core knowledge
College Name: IIT BOMBAY

I appeared for an interview in Sep 2017.

Interview Questionnaire 

2 Questions

  • Q1. Sorting algorithm
  • Ans. 

    A sorting algorithm is a method of arranging elements in a specific order.

    • Sorting algorithms can be categorized as comparison-based or non-comparison-based.

    • Common sorting algorithms include bubble sort, insertion sort, selection sort, merge sort, quicksort, and heapsort.

    • Efficiency of sorting algorithms is measured by their time complexity, space complexity, and stability.

    • Example: Sorting an array of strings in alphabet

  • Answered by AI
  • Q2. Intro, why should i hire you?, inspiration from?

Interview Preparation Tips

Round: Test
Experience: An online aptitude test was taken.
Tips: Should have the knowledge regarding technical.
Duration: 1 hour
Total Questions: 45

Round: Technical Interview
Experience: Should explain the interviewer each and every detail regarding that algorithm.
Tips: Should have basic knowledge about the subject mentioned in the Area of interest column.

Round: HR Interview
Experience: Just be confident. And always praise yourself.

Skills: Technical Skill, Inter Person Communication Skills
College Name: Mody University Of Science And Technology, Sikar

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jun 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Implement stack data structure
  • Ans. 

    Implement stack data structure

    • Use an array or linked list to store elements

    • Push operation adds element to top of stack

    • Pop operation removes element from top of stack

    • Peek operation returns top element without removing it

  • Answered by AI
  • Q2. How global variable work , how its shared by all function
  • Ans. 

    Global variables are accessible from any part of the program and can be modified by any function.

    • Global variables are declared outside of any function.

    • They can be accessed and modified by any function in the program.

    • If a function modifies the value of a global variable, the new value is visible to all other functions.

    • Global variables can be useful for sharing data between functions.

    • However, overuse of global variables

  • Answered by AI
  • Q3. Program to transpose the matrix
  • Ans. 

    Program to transpose a matrix

    • Iterate through rows and columns of the matrix

    • Swap the elements at (i,j) and (j,i) positions

    • Return the transposed matrix

  • Answered by AI
  • Q4. Internal implementation of pre and post fix operator
  • Ans. 

    Pre and post fix operators are used to increment or decrement a value before or after it is used in an expression.

    • Pre-fix operator (++x) increments the value of x and returns the new value.

    • Post-fix operator (x++) returns the value of x and then increments it.

    • Both operators can be used with variables of numeric data types.

    • They can also be used with pointers to increment or decrement the memory address they point to.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare some standard problem from geekforgeeks.com

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Design fan.What is bm? What is nozzle?
  • Ans. 

    BM stands for Blade Material. Nozzle is a device that directs or controls the flow of a fluid.

    • BM refers to the material used to make the blades of a fan. It can be plastic, metal, or wood.

    • Nozzle is a component that is used to control the flow of a fluid, such as air or water. It can be found in various devices, such as a garden hose or a spray bottle.

    • In a fan, the nozzle is the part that directs the air flow in a speci...

  • Answered by AI
  • Q2. Design blower for industry
  • Ans. 

    Designing a blower for industrial use requires consideration of factors such as air flow rate, pressure, power consumption, and noise level.

    • Determine the required air flow rate and pressure for the specific application

    • Select an appropriate blower type (centrifugal, axial, etc.) based on the requirements

    • Calculate the power consumption and efficiency of the blower

    • Consider noise level and implement noise reduction measure...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm and confident

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About myself
  • Q2. Past experience
  • Q3. Technical questions
  • Q4. Expecations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself a 100%. Authenticity is the one thing after skills that companies look for.

Be assertive.

Be clear about your expecations so that both the parties can know what they are getting.

I applied via Naukri.com and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Scenario based to be solved with python

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the core concepts very well.

Johnson Controls Interview FAQs

How many rounds are there in Johnson Controls Customer Success Engineer interview?
Johnson Controls interview process usually has 3 rounds. The most common rounds in the Johnson Controls interview process are Technical and HR.
What are the top questions asked in Johnson Controls Customer Success Engineer interview?

Some of the top questions asked at the Johnson Controls Customer Success Engineer interview -

  1. Working of a chilled water syst...read more
  2. Control Sequences of A...read more
  3. Long term plan? Short term pl...read more

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₹4.5 L/yr - ₹10 L/yr
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