what is service request...?

Question

Accepted Answer

A service request is a formal or informal request made by a customer to a service provider for assistance or support.

A service request is a customer's way of asking for help or support from a service provider.
It can be a formal request submitted through a ticketing system or an informal request made over the phone or in person.
Service requests can include a wide range of issues such as troubleshooting, installation, upgrades, or general inquiries.
The service provider typically has a process in place to handle and prioritize service requests based on their urgency and impact on the customer.
Examples of service requests include requesting a new internet connection, reporting a network outage, or asking for assistance with setting up a home network.

Accepted Answer

A formal user request for something to be provided

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