JBM Group
Vvs Marketing Interview Questions and Answers
Q1. What is 7QC tool's & described deeply Pareto chart.
7QC tools are quality control tools used to identify and solve problems. Pareto chart is a tool used to prioritize problems.
7QC tools include fishbone diagram, control chart, histogram, scatter diagram, etc.
Pareto chart is a bar graph that displays the relative frequency or size of problems in descending order of importance.
It helps in identifying the vital few problems that need to be addressed first.
For example, a Pareto chart can be used to identify the top 20% of customer...read more
Q2. What is process parameters & how you control it.
Process parameters are variables that affect the outcome of a process. They can be controlled to ensure consistent results.
Process parameters are variables such as temperature, pressure, and time that affect the outcome of a process.
Controlling process parameters involves monitoring and adjusting them to ensure consistent results.
For example, in a manufacturing process, controlling the temperature and pressure of a machine can ensure that the product is of consistent quality....read more
Q3. Please tell me how many points in A3.
The question is unclear and requires clarification.
The question needs to specify what A3 refers to.
Without context, it is impossible to determine the number of points in A3.
Clarify the question before attempting to answer it.
Q4. How to handle customer feedback.
Handling customer feedback requires active listening, empathy, and prompt action.
Listen actively and attentively to the customer's feedback.
Show empathy and understanding towards the customer's concerns.
Take prompt action to address the customer's feedback and resolve any issues.
Thank the customer for their feedback and follow up with them to ensure their satisfaction.
Use customer feedback to improve products, services, and overall customer experience.
Q5. What is defects
Defects are imperfections or flaws in a product or process that deviate from the desired specifications.
Defects can occur in various forms such as physical damage, incorrect dimensions, missing components, or malfunctioning parts.
Examples of defects include scratches on a surface, a misaligned part in a product, a software bug causing errors, or a leak in a plumbing system.
Defects can lead to product failures, customer dissatisfaction, increased costs for rework or replacemen...read more
Q6. What is quality
Quality is the measure of excellence or superiority of something.
Quality is meeting or exceeding customer expectations.
It involves consistency, reliability, and durability.
Quality can be subjective and vary depending on the context.
Examples of quality include a well-built product, excellent customer service, and high-quality materials.
Q7. Qa & qc difference
QA and QC are two different processes in quality management.
QA (Quality Assurance) focuses on preventing defects in the process, while QC (Quality Control) focuses on identifying and fixing defects in the final product.
QA involves creating and implementing quality standards, procedures, and guidelines, while QC involves conducting inspections, tests, and audits to ensure compliance with those standards.
QA is proactive and preventive, aiming to improve the overall quality of t...read more
Interview Process at Vvs Marketing
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