How you deal with the situation of conflict among workers

Question

Accepted Answer

I would listen to both parties, identify the root cause, and facilitate a resolution through open communication and collaboration.

Listen to both parties to understand their perspectives
Identify the root cause of the conflict
Facilitate a resolution through open communication and collaboration
Encourage compromise and finding common ground
Document the conflict and resolution for future reference
Provide training on conflict resolution and communication skills
Example: Two employees are arguing over a project deadline. I would listen to both parties, identify the cause of the disagreement, and facilitate a discussion to find a compromise that meets the project requirements and satisfies both employees.
Example: Two employees are not getting along due to personality differences. I would listen to both parties, identify the root cause of the conflict, and facilitate a discussion to find common ground and encourage open communication moving forward.

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