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iteria.us Technical Support Engineer Interview Questions and Answers
iteria.us Technical Support Engineer Interview Experiences
1 interview found
(2 Questions)
- Q1. HDL data loader keys
- Q2. HCM extracts Types
- Ans.
HCM extracts Types are different types of data extracts available in Human Capital Management systems.
HCM extracts Types include Payroll Extracts, Time and Attendance Extracts, Benefits Extracts, etc.
Each type of extract contains specific data related to that category, such as employee payroll information, attendance records, benefits enrollment details, etc.
These extracts are used for reporting, analysis, and integrat...
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Interview questions from similar companies
I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Previous company experiences and about roles and responsibilities.
- Q2. Salary discussion and some basic formalities for onboarding
- Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
- Ans.
Basic problems in laptops/desktops, desktop parts, OS and networking issues.
Basic problems: slow performance, overheating, hardware failure, software issues
Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card
OS issues: installation, updates, compatibility, driver issues
Networking issues: connectivity, speed, security
Interview Preparation Tips
- Device Drivers
- Operating Systems
- Computer Hardware
- Network Engineering
Skills evaluated in this interview
Customer Support Executive Interview Questions & Answers
Automated Systems Design
Anonymous
posted on 19 May 2024
Selected
I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Explain about anything
- Ans.
I will explain the process of troubleshooting a technical issue.
Identify the issue reported by the customer
Ask relevant questions to gather more information
Research possible solutions
Implement the solution and test it
Follow up with the customer to ensure the issue is resolved
Interview Preparation Tips
Desktop Support Engineer Interview Questions & Answers
Contizant Technologies
Anonymous
posted on 17 Nov 2023
I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.
Choose the best answer
Basic of codings, coding related question
(2 Questions)
- Q1. Self introduction
- Q2. Technical question
Technical Support Executive Interview Questions & Answers
Primus Global Technologies
Anonymous
posted on 3 Dec 2022
(2 Questions)
- Q1. What about yourself?
- Q2. What is yours high qualification?
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why you r choosing customer support
- Q2. I am brine washer so I can do this wrk
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.
In 1st round, they checked typing speed, customer handling skills, psychology test
(2 Questions)
- Q1. Just basic questions related to Hardware components
- Q2. What are the hardware components
- Ans.
Hardware components are physical parts of a computer system that can be seen and touched.
Central Processing Unit (CPU)
Random Access Memory (RAM)
Hard Disk Drive (HDD)
Solid State Drive (SSD)
Motherboard
Power Supply Unit (PSU)
Graphics Processing Unit (GPU)
Sound Card
Network Interface Card (NIC)
Optical Drive
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.
General Assignment for grammar check
(5 Questions)
- Q1. Introduction about your self
- Ans. Should be polite and Confident while giving your answers
- Q2. BGC verification about your education and experience
- Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
- Q3. Difference between RAM & ROM
- Ans.
RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.
RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.
ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.
RAM is volatile memory, meaning it loses its contents when the power is turned of...
- Q4. What are the typed of software that we use on our systems
- Ans.
We use various types of software on our systems.
Operating systems (e.g. Windows, macOS, Linux)
Productivity software (e.g. Microsoft Office, Google Suite)
Security software (e.g. antivirus, firewalls)
Development software (e.g. IDEs, compilers)
Communication software (e.g. email clients, messaging apps)
Media software (e.g. media players, photo editors)
Browser software (e.g. Chrome, Firefox, Safari)
- Q5. What was your expectations about salary
- Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
Interview Preparation Tips
- Laptop Support
- Computer Hardware
- Electronics
Skills evaluated in this interview
Interview Questionnaire
2 Questions
- Q1. What does BIOS stand for?
- Ans.
BIOS stands for Basic Input/Output System.
BIOS is a firmware that initializes hardware during the boot process.
It provides the computer with basic instructions on how to load the operating system.
BIOS settings can be accessed and modified through a setup utility.
Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.
- Q2. How would you troubleshoot a PC which is overheating and shutting down.
- Ans.
To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.
Check for dust buildup in the fans and heatsinks
Ensure proper ventilation by checking the placement of the PC and the surrounding environment
Monitor CPU usage to identify any processes that may be causing excessive heat
Check for faulty hardware such as a malfunctioning fan or power supp...
Skills evaluated in this interview
I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Past experiences
Interview Preparation Tips
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iteria.us Technical Support Engineer Interview Process
based on 1 interview
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