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Iron Systems Customer Support Specialist Interview Questions and Answers for Experienced

Updated 7 May 2022

Iron Systems Customer Support Specialist Interview Experiences for Experienced

1 interview found

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 6 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Starting from about yourself
  • Q2. Your job responsibilities
Round 2 - Behavioral 

(2 Questions)

  • Q1. Previous work and experience, Gave a scenario base, if you are in such situation what will you do?
  • Q2. Your friend meet with an accident what will be your action or when you heard you are on a escalation call what will you do
Round 3 - Behavioral 

(1 Question)

  • Q1. Basically, He wanted to know my previous job and Responsibilities. And my confidence.
Round 4 - Client Interview 

(1 Question)

  • Q1. Two people where on video call, thay also just tried to understand my previous jobs and responsibilities. And try to which process is use ITIL and ITSM. After this round I was said that I am select but ver...
Round 5 - Aptitude Test 

Salary discussion was done and confirmed that you are selected but she said only test is there. I said Ok.
So,
Paragraph writing on any topic. Do technology makes us feel alone. Etc. Write on any 1 out 5 topic in 200 words. And there was MCQ test based on reasoning, English etc.

Round 6 - Clie 

(1 Question)

  • Q1. After test again I got call that please there is one more round😆. Now, I started laughing and loss my intrest here for this job. I said Ok. I also felt lets have fun. I didn't even bother to be serious ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please discuss for salary only after candidate has cleared all the round.
Thank you for the different experience I had. Next time with any company If they follow this steps than I won't feel funny and confused. 😊

Interview questions from similar companies

Interview Preparation Tips

Round: PRE placement
Experience: Was accepted through the pre placement offer after a satisfactory internship during the summer.
There was a small test after the internship. Work done in the internship in co-ordination with mentor, employees and manager has more weight-age.

General Tips: Just brush up on your fundamentals. The questions asked will just be a direct or indirect applications of what you have learnt. Good programming practice is also needed.
Good knowledge about Operating systems, Data structures, Networking and Programming is what they generally look for while hiring.
A good internship project helped in securing the PPO.
Skills:
College Name: NIT Surathkal

I applied via LinkedIn and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Javascript / UI related
Round 2 - Case Study 

SYSTEM Design

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your core skills and system design knowledge.

I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Coding Test 

It's a one hour coding test which tests basic problem solving skills.

Round 2 - Technical 

(1 Question)

  • Q1. In this round interviewer tests your problem solving skills, you will be given a link to a coding platform and will be asked to solve couple of problems (1- easy, 2- medium). Approach will be considered ra...
Round 3 - One-on-one 

(1 Question)

  • Q1. This will test your technical skills for the domain you have been shortlisted for
Round 4 - One-on-one 

(1 Question)

  • Q1. It's kind of a behavioural round which targets your previous experiences and your exposure

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your basics right. Work of Data-structures and Algorithms and All the Best!!!
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Coding Test 

Quite easy, implementation questions were there

Round 3 - Technical 

(1 Question)

  • Q1. Implement Hash Maps
  • Ans. 

    Hash maps are data structures that store key-value pairs and provide efficient lookup, insertion, and deletion operations.

    • Hash maps use a hash function to convert keys into array indices.

    • Collisions can occur when multiple keys hash to the same index, requiring collision resolution techniques.

    • Common collision resolution methods include chaining and open addressing.

    • Hash maps have an average time complexity of O(1) for ba...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - Coding Test 

3 coding questions; 1 was of Trie, 1 was greedy and another was related to OOPs, and high level data structures

Round 2 - Technical 

(1 Question)

  • Q1. Based on resume, technical skills.
Round 3 - One-on-one 

(1 Question)

  • Q1. Again Technical skills and CS subjects knowledge
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Questions around software design
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Approached by Company and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Questions regarding JS concepts. JS and React specific rounds, closures, Promises, etc

Round 2 - Technical 

(1 Question)

  • Q1. Solve a js problem to traverse a directory. Simple question
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial round to understand roles and responsibilities in previous orgs.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Question from Strings and Question from Linked Lists

Round 2 - Technical 

(2 Questions)

  • Q1. What are double pointers ?
  • Ans. 

    Double pointers are pointers that store the memory address of another pointer.

    • Double pointers are used in C and C++ to store the address of a pointer variable.

    • They are commonly used in functions to modify the value of a pointer passed as an argument.

    • Example: int **ptr; // declares a double pointer to an integer pointer.

  • Answered by AI
  • Q2. Discuss OOPS in Programming.
  • Ans. 

    OOPS stands for Object-Oriented Programming, a programming paradigm based on the concept of objects.

    • OOPS focuses on creating objects that contain both data and methods to manipulate that data.

    • Encapsulation, inheritance, and polymorphism are key principles of OOPS.

    • Example: Inheritance allows a class to inherit properties and methods from another class, promoting code reusability.

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Coding Test 

DSA MCQ on Computer Core Subjects

Iron Systems Interview FAQs

How many rounds are there in Iron Systems Customer Support Specialist interview for experienced candidates?
Iron Systems interview process for experienced candidates usually has 6 rounds. The most common rounds in the Iron Systems interview process for experienced candidates are Behavioral, HR and Client Interview.
How to prepare for Iron Systems Customer Support Specialist interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Iron Systems. The most common topics and skills that interviewers at Iron Systems expect are customer support, Customer Service, Linux, Managed Services and SOA.

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Iron Systems Customer Support Specialist Salary
based on 14 salaries
₹4.5 L/yr - ₹5.5 L/yr
11% less than the average Customer Support Specialist Salary in India
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