Infosys Consulting Senior Program Manager Interview Questions and Answers

Q1. Project Management related questions. Experience, challenges i faced and how i takled.
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Q2. Difference betweek issue and risk
Ans. 
Issue is a current problem while risk is a potential future problem.
• An issue is a problem that is currently happening or has already happened, while a risk is a potential problem that may or may not occur in the future.

• Issues need to be resolved immediately while risks need to be identified, assessed, and mitigated to prevent them from becoming issues.

• Examples of issues include a software bug that is causing errors, a ...read more
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Q1. Different contract type?
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Different contract types refer to various ways in which agreements can be structured between parties.
• Common contract types include fixed-price, cost-reimbursable, and time and materials.

• Each contract type has its own advantages and disadvantages, depending on the project requirements.

• For example, a fixed-price contract provides certainty on costs but may limit flexibility in scope changes.

• On the other hand, a cost-reim...read more
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Q1. Different contract type?
Ans. 
Different contract types refer to various ways in which agreements can be structured between parties.
• Different contract types include fixed-price, cost-reimbursable, time and materials, and incentive contracts.

• Each contract type has its own advantages and disadvantages, and is suitable for different project scenarios.

• For example, a fixed-price contract provides certainty in terms of cost, while a cost-reimbursable cont
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Q1. Explain different levels of account management?
Ans. 
Different levels of account management include strategic, key, and tactical account management.
• Strategic account management focuses on long-term relationships and high-level partnerships with key clients.

• Key account management involves managing a select group of important clients who generate significant revenue.

• Tactical account management deals with day-to-day interactions and transactions with a wide range of clients...read more
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Q2. What do you understand by risk management
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Risk management involves identifying, assessing, and prioritizing risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability and impact of unfortunate events.
• Identifying potential risks that could impact the project or organization

• Assessing the likelihood and impact of each risk

• Prioritizing risks based on their potential impact

• Developing strategies to mitigat...read more
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Q1. Tell me about the work you have done
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Q2. Jave you worked on so amd so environment
Ans. 
Yes, I have worked in the so and so environment.
• Yes, I have experience working in the so and so environment.

• I have successfully managed projects in the so and so environment.

• I am familiar with the tools and processes used in the so and so environment.
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Q1. Overall experience
Ans. 
I have over 10 years of experience in program management, leading cross-functional teams and delivering successful projects.
• Managed multiple projects simultaneously, ensuring timely delivery and within budget

• Led teams of up to 20 members, providing guidance and support to achieve project goals

• Implemented agile methodologies to improve project efficiency and collaboration

• Developed and maintained strong relationships wit...read more
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Q2. Experience on implementation
Ans. 
I have extensive experience in implementing various programs and projects.
• Successfully implemented a new customer relationship management system for a large retail company

• Led the implementation of a new employee training program for a healthcare organization

• Implemented a new project management methodology for a software development team

• Experience in managing budgets, timelines, and resources for successful implementati...read more
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Q3. Step by step explanation needed
Ans. 
Explanation of a process
• Break down the process into steps

• Use clear and concise language

• Provide examples if possible
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Q4. Questions on team management
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Q1. Knowledge on agile project management
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Q2. Agile principles with real project examples
Ans. 
Agile principles prioritize customer satisfaction, teamwork, and flexibility. Examples include daily stand-ups, sprints, and retrospectives.
• Agile principles prioritize customer satisfaction, teamwork, and flexibility

• Daily stand-ups ensure team communication and progress tracking

• Sprints break down work into manageable chunks and allow for adaptation to changing requirements

• Retrospectives encourage continuous improvement
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Based on Case Study the next round will take place

Q1. Case Study based discussion to grill you further
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Q2. Overall experience and work details
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Q1. Behavioral round & more grilling in this round
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Q1. Final round with discussion on salary & expectation
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Round duration - 140 minutes
Round difficulty - Medium

Test timing was at 2:00 pm , it was conducted in a college and the environment was good for the test. Camera was a primary part of test, so no suspicious activity.

Q1. 
Sum of Two Numbers Represented as Arrays
Given two numbers in the form of two arrays where each element of the array represents a digit, calculate the sum of these two numbers and return this sum as an ar...read more
Ans. 
Given two numbers represented as arrays, calculate their sum and return the result as an array.
• Iterate through the arrays from right to left, adding digits and carrying over if necessary

• Handle cases where one array is longer than the other by considering the remaining digits

• Ensure the final sum array does not have any leading zeros
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Round duration - 20 minutes
Round difficulty - Easy

The round was conducted at around 12 p.m. I was called at the college location and then it was conducted. The interviewer was quite polite and frank.

Round duration - 8 minutes
Round difficulty - Easy

This round was conducted right after finishing and clearing the technical round at the same place and on the same day.