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INDYA Customer Relation Officer Interview Questions and Answers

Updated 8 Jan 2023

INDYA Customer Relation Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Are you fresher or expiarenced ?
  • Ans. 

    Experienced

    • I have 3 years of experience working as a Customer Relation Officer in a reputable company.

    • During my previous role, I successfully handled customer inquiries, resolved complaints, and maintained positive relationships with clients.

    • I am familiar with CRM software and have a strong understanding of customer service principles.

    • I have received positive feedback from both customers and colleagues for my excellent

  • Answered by AI
  • Q2. What is your qualifications
  • Q3. Whare are you from ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stand in the interview strongly you will get the job

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Some GK questions and mathematical question
  • Q2. Full from of RBI
  • Ans. 

    RBI stands for Reserve Bank of India.

    • RBI is the central bank of India.

    • It was established in 1935.

    • It regulates the monetary policy of India.

    • It issues currency and manages foreign exchange reserves.

    • It also supervises and regulates the banking sector in India.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was good,

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About the retail banking industry and products

Interview Preparation Tips

Interview preparation tips for other job seekers - Just read about the basic retail banking process & keep faith on urself 😊

Interview Questionnaire 

1 Question

  • Q1. A Case study of a company having some critical background.

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction.?
  • Q2. Why choosing Bandhan bank limited
  • Q3. Can you work at any circumstances.?

Interview Preparation Tips

Interview preparation tips for other job seekers - Future growth bank...its a perfect opportunity for those who wants to settle in bank carrier
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you want to join bandhan?
  • Ans. 

    I want to join Bandhan because of its strong reputation for customer service and its commitment to helping customers achieve their financial goals.

    • Strong reputation for customer service

    • Commitment to helping customers achieve financial goals

    • Opportunity for personal and professional growth

  • Answered by AI
  • Q2. Tell me something about your self?
  • Ans. 

    I am a dedicated and customer-oriented individual with a strong background in customer service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I am a good listener and communicator, able to build rapport with customers easily

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Here you find job safety but also mentally torcher.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Aptitude test which includes maths logical reasoning and verbal reasoning

Round 3 - Group Discussion 

One topic will be given in the group discussion which has to be discussed between 5 to 6 people's

Round 4 - HR 

(1 Question)

  • Q1. Salary expectations and job location

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a Job place where you will have lots of banking pressure in terms of business so my suggestion to the new comers is prepare yourself mentally for steady growth as it is a growing bank into the market

Interview Questionnaire 

1 Question

  • Q1. It's a very easy interview, I attend the interview as a fresher they very basic questions like tell me about yourself and basic banking knowledge.

I applied via Naukri.com and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions about family,self and about bandhan bank. Questions about previous employer and experience.
  • Q2. Be prepared about Bandhan banks details

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk with confidence, wear formal clothes, always answer positively.

I applied via Campus Placement and was interviewed before Jul 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. About my studies and bg
  • Q2. 2. Qstn regarding my job role
  • Q3. My skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Tryvto convince the interviewer that u are capable to do this job and you are ready to mingle with the customers. You should make them believe that you will build a successful career along the growth of their company

INDYA Interview FAQs

How many rounds are there in INDYA Customer Relation Officer interview?
INDYA interview process usually has 2 rounds. The most common rounds in the INDYA interview process are Resume Shortlist and HR.

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INDYA Customer Relation Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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INDYA Customer Relation Officer Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.6

Salary

4.6

Job security

5.0

Company culture

4.6

Promotions

5.0

Work satisfaction

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