What is cross selling, upselling?

Question

Accepted Answer

Cross selling is offering related products to customers while upselling is offering higher-end products or upgrades.

Cross selling involves suggesting complementary products to the customer's purchase, such as offering a phone case with a new phone.
Upselling involves suggesting a higher-end version of the product the customer is interested in, such as offering a premium phone with better features.
Both techniques aim to increase the customer's purchase value and improve customer satisfaction.
Effective cross selling and upselling require understanding the customer's needs and preferences.
Examples of cross selling and upselling can be found in various industries, such as retail, hospitality, and telecommunications.

Accepted Answer

Cross selling is required Customer product dealand others segment deal with Customer . Upselling is Customer suggestions high Values product quality Assist with Customer etc .

Accepted Answer

Cross selling is offering related products to customers while upselling is offering higher-end products or upgrades.

Cross selling involves suggesting complementary products to the customer's purchase, such as offering a phone case with a new phone.

What is cross selling, upselling?

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