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IIT Delhi Calling Agent Interview Questions and Answers

Updated 18 Oct 2022

IIT Delhi Calling Agent Interview Experiences

1 interview found

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 18 Oct 2022

I applied via Approached by Company and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell your introduction
  • Ans. 

    I am a calling agent with excellent communication skills and a strong customer service background.

    • Experienced calling agent with a track record of providing exceptional customer service

    • Proficient in handling high call volumes and resolving customer issues

    • Strong communication skills, both verbal and written

    • Ability to empathize with customers and provide effective solutions

    • Familiarity with CRM software and call center sy...

  • Answered by AI
  • Q2. Why you join this company
  • Ans. 

    I joined this company because of its excellent reputation and the opportunities it offers for career growth.

    • The company has a strong reputation in the industry for its high-quality services.

    • I was impressed by the company's commitment to employee development and growth.

    • The company offers a supportive and collaborative work environment.

    • I believe that working for this company will provide me with valuable experience and o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Allwes smile on your face and focus on her/his eye contact

Interview questions from similar companies

I applied via Approached by company and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your name and what is your father name
  • Ans. My name is vaishnavi sharma and my father name is mr mahesh chand sharma
  • Answered Anonymously
  • Q2. Where are you from and what is your favourite colour
  • Ans. I am basically from Faridabad but my current location is Gurgaon and my favourite colour is black
  • Answered Anonymously
  • Q3. What is your mother name and sister name
  • Ans. My mother name is mrs kavita sharma and my sister name is Srishti sharma
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for NIIT Calling Agent interview:
  • My self
  • Finance
Interview preparation tips for other job seekers - My tips is job timing 4 bje tk
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

India gdp growth and make in india

Round 2 - Technical 

(1 Question)

  • Q1. Global market and em market

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

It help out clear our doubt. Getting more knowledge about processing.

  • Q1. Is totally about my 5 year experience in costomer care.I would like to happy to share my experience.
  • Q2. Last working experience
  • Q3. How to deal costomer
  • Ans. 

    To deal with customers effectively, it is important to listen actively, understand their needs, provide personalized solutions, and maintain good communication.

    • Listen actively to understand customer needs and concerns.

    • Ask open-ended questions to gather more information.

    • Provide personalized solutions based on their specific requirements.

    • Maintain good communication throughout the sales process.

    • Handle objections and addre...

  • Answered by AI
  • Q4. How to can solve there problems

Interview Preparation Tips

Interview preparation tips for other job seekers - Skill and confidence is must important.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction, experience why we should hire you
  • Q2. How you complete target.
  • Ans. 

    To complete targets, I focus on building strong relationships with clients, understanding their needs, and providing tailored solutions.

    • Developing a comprehensive sales strategy

    • Identifying potential clients and leads

    • Building and maintaining relationships with clients

    • Understanding client needs and offering tailored solutions

    • Setting clear goals and targets

    • Regularly tracking progress and making necessary adjustments

    • Collab...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For the sales profile 160+ calls per day including sales . You have to sale their study material which price is 2 - 3 lakhs . With this huge amount how can you convince anyone to buy it . Even office area is like sabzi mandi.

Interview Questionnaire 

1 Question

  • Q1. Tell us about your experience in sales?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is your strength and your weakness?
  • Q2. What creativity you can give to the students?
  • Q3. How you will manage, if any of the teacher remains absent sudden of?

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have subject knowledge as well as, our new system of education, which came into existence from 2020.

Intern Interview Questions & Answers

NIIT user image Anonymous

posted on 15 Nov 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me somethig your self?
  • Q2. What are you hobbies?
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Only about salary
Round 2 - HR 

(1 Question)

  • Q1. About previous experience
Round 1 - One-on-one 

(2 Questions)

  • Q1. General Questions reated to personal and professional profile.
  • Q2. General Questions related to personal and professional profile.
Round 2 - Technical 

(1 Question)

  • Q1. General questions related to techincal knowledge of the profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress well and communication skills should be good.

IIT Delhi Interview FAQs

How many rounds are there in IIT Delhi Calling Agent interview?
IIT Delhi interview process usually has 2 rounds. The most common rounds in the IIT Delhi interview process are Resume Shortlist and One-on-one Round.

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