ICICI Prudential Mutual Fund Customer Relationship Manager Interview Questions and Answers

Q1. Tell me something about you self
Ans. 
I am a dedicated and empathetic individual with a passion for helping others.
• I have a background in customer service and relationship management.

• I am a good listener and problem solver.

• I enjoy building connections with people and making a positive impact.

• I am detail-oriented and organized in my work approach.
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Q2. About the company
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Q1. Family Background
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Q2. Future Vision Mission
Ans. 
To create a future vision mission, one must establish long-term goals and objectives that align with the organization's values and purpose.
• Define the organization's core values and purpose

• Set long-term goals and objectives that align with the values and purpose

• Create a strategic plan to achieve the goals and objectives

• Communicate the future vision mission to all stakeholders

• Regularly review and adjust the mission as ne
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Q1. Equity Derivative
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Q2. Mutual Funds Performance
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Q1. Tell me about your self
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Q2. Tell me about mutual fund
Ans. 
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.
• Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Investors can buy shares of mutual funds, which represent a portion of the holdings in the fund.

• Mutual funds offer diversification, liquidity, and professiona...read more
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Q1. Any question related to client escalation
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Q2. Any question related to customer satisfaction
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Q1. How sale was done, how sale close
Ans. 
Sales are achieved through building relationships with clients and understanding their needs, leading to successful closures.
• Build rapport with clients to understand their needs and preferences

• Present products or services in a compelling way that addresses client's needs

• Handle objections effectively and provide solutions

• Negotiate terms and close the sale by gaining client's commitment

• Follow up with clients to ensure sa
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Q2. Product knowledge
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Q3. How you like your job
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Q1. Explain yourself with examples
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Q1. What’s your favourite
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What is your difference between you

Q1. What is the salary date
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Q2. What is qualification u want
Ans. 
I am looking for a candidate with a Bachelor's degree in finance or related field, strong communication skills, and at least 2 years of experience in relationship management.
• Bachelor's degree in finance or related field

• Strong communication skills

• At least 2 years of experience in relationship management
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