If customer is so angry in that time how to motivate them
To motivate an angry customer, listen to their concerns, empathize with them, apologize for any mistakes, offer solutions, and follow up.
Listen actively to the customer's complaints and let them vent ...read more
Customers Customer please have a shit and coffee ya thanda sopye customer problem share and very discase and my solonsen solve do
Just relax and naver argument with the client. Take time from customer and give them proper answer
Offer them a seat and one glass of water first.Even though he is angry ,banker should have a calm and pleasant voice,Try to understand what happened with the customer, inform him the way out or resolv...read more
First of all we will try to find out the reason for his anger.
First of all we will try to find out the reason for his anger.
First of all we will try to find out the reason for his anger.
If any customer is angry first of all offer them a seat a glass of water. For solving issue you need to be a good listener, understand the problem if it's not of your area of concern just don't act li...read more
First of all said to custmor for sit and give him glass of water and listen his problem very carefully and Slove his problem at the time
Don't motivate but speak confidently about our subject
When costumer an angry then say sorry and asking to why angry to know the resion and solve his problem to smiling face and say to don't worried about gid problem. I trying my. Best to solve your probl...read more
first of all you need to keep calm and composed so you're ready to take those curse. Because the moment will be unexpected to you. And even you can get triggered by the words. so practice
नाराज ग्राहक को प्रेरित करने के लिए ध्यान से उनकी चिंताओं को सुनें उनके साथ सहानुभूति किसी भी गलती के लिए माफी की पेशकश करे
I request the coustomer please sir cool down please
Polity to request to slove customers need
Customer ki poori bat dyan se sununga then solution ke liye sagest karunga
You may start with appreciating their decision to bank with you in first place. They have chosen the right bank for their needs. Then, acknowledge the issue and show genuine empathy. Assure them of be...read more
When coustomer is angry then say sorry and asking to why angry to know the reason and solve his pbm to smiling face and say to don't worried about his pbm..I trying my. Best to solve ur problem
motivate an angry customer, listen to their concerns, empathize with them, apologize for any mistakes, offer solutions, and follow up.
Listen actively to the customer's complaints and let them vent the...read more
motivate an angry customer, listen to their concerns, empathize with them, apologize for any mistakes, offer solutions, and follow up.
Listen actively to the customer's complaints and let them vent the...read more
Top ICICI Bank Relationship Manager interview questions & answers
Popular interview questions of Relationship Manager
Top HR questions asked in ICICI Bank Relationship Manager
Reviews
Interviews
Salaries
Users/Month