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HSCC India Customer Service Executive Interview Questions and Answers

Updated 13 Sep 2021

HSCC India Customer Service Executive Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why you want to work for HSBC
  • Ans. It's one of the best companies lots to learn and work and the pay package is also good
  • Answered by Rashmi Shahri

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself don't pretend

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Aug 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normal coading questions, and then apptitude questions which they had in the 1st apptitude round

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview but a very tedious and long process

I applied via Naukri.com and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why use reactjs
  • Ans. 

    ReactJS is a popular JavaScript library for building user interfaces.

    • ReactJS allows for reusable components, making development faster and more efficient.

    • It uses a virtual DOM, which improves performance by minimizing updates to the actual DOM.

    • ReactJS has a large and active community, providing support and resources for developers.

    • It can be used for both web and mobile app development, with tools like React Native.

    • Reac...

  • Answered by AI
  • Q2. What is functional and class based components.
  • Ans. 

    Functional components are stateless and rely on props, while class-based components have state and lifecycle methods.

    • Functional components are written as functions and return JSX elements.

    • Class-based components are written as ES6 classes and extend the React.Component class.

    • Functional components are simpler and easier to test and understand.

    • Class-based components have access to lifecycle methods like componentDidMount ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The first round was telephonic interview. In first round they asked about myself and my current project. And some basics of ReactJS and nodejs. In the second round mostly questions was from ReactJS and some questions based on my CV skills.
Last round was HR where we discuss about the current CTC and expected CTC and negotiation.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your core values?
  • Q2. Details about relativity tool?
  • Ans. 

    Relativity is a document management and e-discovery software used by law firms and corporations.

    • Relativity allows users to manage and analyze large volumes of data, including emails, documents, and other electronic files.

    • It includes features such as advanced search capabilities, data visualization tools, and customizable workflows.

    • Relativity is commonly used in the legal industry for e-discovery and litigation support,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - There are total of 3 interview rounds. First is taken by HR and Second by Prabha Tiwary, who is People's director and third round with Anand Dayal, The founder. The interview mostly focuses on the core values. But Round 3 is more technical.
The best advise:
1. Be thorough with your CV and refrain from lying and manipulating.
2. Must know about the relativity tool, privilege and confidentiality.
3. Communication must be clear and crisp.

P.s- Despite such an easy way of conducting interviews, this company cannot be relied upon as there is no job security and Prabha Tiwary, People's Director is very snobbish.

I applied via Referral and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Personality based question and to present slide on a specific topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly the HR round for the intro, followed by the TL with personality based questions and lastly the presentation based round
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Experience details
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your professional background?
  • Q2. Proficiency level in english.
  • Ans. 

    Proficient in English with strong communication skills.

    • Native English speaker with excellent grammar and vocabulary

    • Experience writing reports, emails, and presentations in English

    • Comfortable speaking in English in professional settings

    • Ability to effectively communicate complex ideas in English

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and be yourself.

I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was mostly asked regarding my educational background and my work experiences. As in what you learnt in law school and what have you till now as a working professional

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be very clear about anything that you say, be confident.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction round nothing special
  • Q2. Basic general entries and basic Excel questions
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
-

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. General questions
Round 2 - Technical 

(1 Question)

  • Q1. Excel related general questions

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