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Howden Solyvent Service Engineer Interview Questions and Answers
Howden Solyvent Service Engineer Interview Experiences
1 interview found
Selected
I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
Question was relevant and was within the branch
It was asked about my past experienced work
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. What is the salary date??
- Q2. Work balance life employment??
(2 Questions)
- Q1. Group discussion
- Q2. Good how is salary high
Face interview when it will be there??
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Introduction. Previous job roles
- Q2. About CallBA and British Airways
- Q3. Hobbies related questions.
General English Aptitude for testing basic English comm skills.
Customer Service Associate Interview Questions & Answers
Reliance Jewels
Anonymous
posted on 30 Aug 2021
Interview Questionnaire
3 Questions
- Q1. Self intro
- Ans. I started with my name, education, previous experience,.
- Q2. Product knowledge
- Q3. How to interact with customers
- Ans.
Interacting with customers involves active listening, empathy, clear communication, and problem-solving skills.
Listen actively to understand customer needs and concerns
Show empathy and understanding towards customers' situations
Communicate clearly and effectively, using appropriate language and tone
Provide prompt and accurate information or assistance
Resolve customer issues or complaints efficiently
Offer additional hel...
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Amphenol Interconnect
Anonymous
posted on 29 Jun 2021
I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. In how many languages can you communicate with customer?
- Ans.
I can communicate with customers in multiple languages.
I am fluent in English, Spanish, and French.
I can also communicate in basic Mandarin and German.
I have experience using translation tools for other languages.
Being multilingual helps me cater to a diverse customer base.
- Q2. Are you able to handle customer's queries ?
- Ans.
Yes, I am able to handle customer's queries.
I have experience in handling customer queries in my previous role as a customer service representative.
I am skilled in active listening and empathizing with customers to understand their concerns.
I am knowledgeable about the products/services offered and can provide accurate information to customers.
I am proficient in using customer service software and tools to efficiently ...
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. What is the salary date??
- Q2. Work balance life employment??
(2 Questions)
- Q1. Group discussion
- Q2. Good how is salary high
Face interview when it will be there??
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.
It was test of English listening and comprehension.
(5 Questions)
- Q1. Introduce yourself
- Ans. Good evening, my name is xyz. I did my schooling from xyz and have been doing my bachelor's in xyz since. I just got graduated recently.
- Q2. What are your hobbies ?
- Q3. Told them I liked reading and gave them summary of my last read book. They might ask you how your last day went or about your last trip to check your english and communication skills by asking you about ra...
- Q4. Why join our company ?
- Q5. Told them I see my future in aviation and that they're one of the leading ones I could work for, given their prominent history. Told some tidbits related to the company.
Interview Preparation Tips
- Hobbies
- Aviation current affairs
- About company
Customer Service Executive Interview Questions & Answers
British Airways
Anonymous
posted on 2 Nov 2022
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What was your last salary
- Q2. Where do you stay in Delhi ncr?
(2 Questions)
- Q1. What do you know about Call Ba?
- Q2. What is good customer service
- Ans.
Good customer service is providing prompt, efficient and friendly assistance to customers.
Promptly addressing customer concerns and inquiries
Efficiently resolving issues and providing solutions
Being friendly and empathetic towards customers
Going above and beyond to exceed customer expectations
Providing clear and concise communication
Being knowledgeable about products and services
Showing appreciation for customer loyalt...
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Introduce yourself
- Q2. How you spend yesterday
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Basic questions were asked.
- Q2. Experience if any
- Ans.
I have 5 years of experience working as a Service Advisor in the automotive industry.
Managed customer inquiries and concerns
Scheduled service appointments and communicated with technicians
Provided estimates and recommendations for repairs
Processed payments and invoices
Maintained customer satisfaction and retention
- Q3. Basic communication knowledge
- Q4. Experience of customer experience
- Ans.
I have 5 years of experience in customer service, ensuring customer satisfaction through effective communication and problem-solving.
5 years of experience in customer service
Focus on ensuring customer satisfaction
Effective communication skills
Strong problem-solving abilities
- Q5. How to handle irate customers
- Ans.
Listen actively, empathize, remain calm, offer solutions, follow up
Listen to their concerns without interrupting
Empathize with their frustration and apologize for any inconvenience
Remain calm and composed, even if the customer is being aggressive
Offer solutions to address their issues and make things right
Follow up with the customer to ensure their satisfaction and build trust
Interview Preparation Tips
In Call BA there are no leaves for trainees from training to nesting you don’t have leaves as their roaster doesn’t allow this for nesting agents which isn’t good.
There are training module as per your verticals or the team you’ll be joining.
Howden Solyvent Interview FAQs
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Howden Solyvent Service Engineer Interview Process
based on 1 interview
Interview experience
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