10+ Mimecast Interview Questions and Answers

The 2W bike engine RPM, inlet/exhaust valve clearance, plug gap, brake & clutch gap, chain service intervals, battery voltage & amperage are important for maintenance.

• 2W bike engine RPM varies depending on the model and make of the bike.

• Inlet/exhaust valve clearance should be checked and adjusted as per manufacturer's specifications.

• Plug gap should be set according to the manufacturer's recommendations.

• Brake & clutch gap should be inspected regularly and adjusted if necessary...read more

Free & Paid Service Redemption refers to the process of customers redeeming their free or paid service offerings. Methods to increase redemption and retention include targeted promotions, excellent customer service, and loyalty programs.

• Offering personalized promotions to encourage customers to redeem their free or paid services

• Providing excellent customer service to ensure a positive experience and increase the likelihood of repeat business

• Implementing loyalty programs to re...read more

Inventory funding is a financial arrangement where a company borrows money to purchase inventory. Faster parts delivery can be achieved by optimizing supply chain processes and reducing parts related complaints through quality control measures.

• Inventory funding involves borrowing money to purchase inventory in order to meet customer demand

• To process faster parts delivery, optimize supply chain processes to reduce lead times

• Reduce parts related complaints by implementing quali...read more

Main parameters to check if a vehicle is not starting

• Check the battery to ensure it has enough charge

• Inspect the starter motor for any issues

• Verify the fuel level and fuel pump operation

• Examine the ignition system for faults

• Assess the condition of spark plugs and spark plug wires

Petrol engines use petrol as fuel, diesel engines use diesel, and EV engines run on electricity. EV vehicles are environmentally friendly and have lower operating costs.

• Petrol engines use spark plugs to ignite the fuel-air mixture, while diesel engines use compression ignition.

• Petrol engines are lighter and quieter compared to diesel engines.

• EV engines have no emissions and are more energy-efficient than petrol or diesel engines.

• EV vehicles have lower maintenance costs due to...read more

I resolve customer complaints by actively listening, empathizing, offering solutions, and following up to ensure satisfaction.

• Listen actively to understand the customer's concerns

• Empathize with the customer's situation and emotions

• Offer solutions or alternatives to address the complaint

• Follow up with the customer to ensure their satisfaction

• Implement measures to reduce complaints such as improving product quality or customer service training

As an automobile organisation, we can contribute to a green environment by promoting electric vehicles, implementing sustainable manufacturing practices, and investing in renewable energy sources.

• Promote the use of electric vehicles to reduce carbon emissions

• Implement sustainable manufacturing practices to minimize waste and pollution

• Invest in renewable energy sources such as solar or wind power for operations

• Offer incentives for car owners to recycle old vehicles and parts

Two wheeler bikes typically use around 5-10 sensors for various functions.

• Sensors commonly used in two wheeler bikes include speed sensors, temperature sensors, pressure sensors, and position sensors.

• These sensors help monitor and control various aspects of the bike such as engine performance, braking system, and fuel efficiency.

• Some modern bikes may also have advanced sensors for features like ABS, traction control, and tire pressure monitoring.

• The exact number of sensors ca...read more

Antilock braking system (ABS) is a safety feature in vehicles that prevents wheels from locking up during braking, allowing the driver to maintain steering control.

• Prevents wheels from locking up during braking

• Helps maintain steering control

• Improves vehicle stability and stopping distance

• Commonly used in modern cars and motorcycles