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10+ HDFC Bank Interview Questions and Answers

Updated 21 Sep 2024

Q1. What is home loan, mortgage loan, between different, what is ROI, how to create leads?

Ans.

Home loan and mortgage loan are types of loans with different purposes. ROI is the return on investment. Leads can be created through various methods.

  • Home loan is a loan taken to purchase or construct a house, while mortgage loan is a loan taken against an existing property.

  • ROI is the percentage of profit or loss on an investment relative to the amount invested.

  • Leads can be created through referrals, networking, online marketing, and advertising.

  • For example, a sales officer c...read more

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Q2. Experience and how you find sources from open market for loan

Ans.

I have 5 years of experience in sales and have successfully sourced loans from open market through networking and cold calling.

  • Utilize networking to build relationships with potential clients and referral sources

  • Cold call potential leads to introduce loan products and services

  • Attend industry events and conferences to connect with potential clients

  • Utilize social media platforms to reach out to potential clients

  • Collaborate with real estate agents, financial advisors, and other ...read more

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Q3. How to make a TIR..What are your strengths and weakness

Ans.

To make a TIR, one needs to follow certain procedures and regulations. My strengths include attention to detail and ability to research. My weakness is public speaking.

  • To make a TIR, one needs to follow the regulations set by the relevant authorities

  • The TIR application should be filled out accurately and completely

  • The applicant should provide all necessary documentation

  • My strength in attention to detail will ensure accuracy in the TIR application

  • My research skills will help m...read more

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Q4. Tell me about home loan industry and what is the scope of the same industry

Ans.

Home loan industry provides financial assistance to individuals for purchasing or constructing a house.

  • Home loan industry is a part of the banking and finance sector.

  • It involves lending money to individuals for purchasing or constructing a house.

  • The scope of the industry is vast as it caters to the housing needs of a large population.

  • The industry has seen significant growth in recent years due to the government's focus on affordable housing.

  • Some of the major players in the in...read more

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Q5. What all things to see in a file

Ans.

In a file, one should see the applicant's personal information, credit history, employment details, and references.

  • Personal information: Name, address, contact details, social security number, etc.

  • Credit history: Credit score, payment history, outstanding debts, bankruptcies, etc.

  • Employment details: Current and previous employers, job positions, income details, etc.

  • References: Contact information of individuals who can vouch for the applicant's character and reliability.

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Q6. What is due diligence

Ans.

Due diligence is the process of conducting a thorough investigation or research to verify the accuracy of information or claims.

  • It involves gathering and analyzing information about a person, company, or organization before entering into a business transaction or agreement.

  • Due diligence can include reviewing financial statements, legal documents, contracts, and other relevant information.

  • It is important in legal matters such as mergers and acquisitions, real estate transactio...read more

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Q7. How will manage situation

Ans.

I will manage the situation by analyzing the problem, identifying the root cause, and implementing a solution.

  • Analyze the problem thoroughly

  • Identify the root cause of the problem

  • Develop a plan to address the issue

  • Implement the solution and monitor its effectiveness

  • Communicate with stakeholders throughout the process

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Q8. what is the work of a credit manager

Ans.

A credit manager is responsible for assessing the creditworthiness of potential customers, setting credit limits, and managing the collection of overdue payments.

  • Assessing the creditworthiness of potential customers by reviewing their financial history and credit scores

  • Setting credit limits based on the customer's creditworthiness and financial stability

  • Monitoring and managing the collection of overdue payments to minimize bad debt

  • Negotiating payment terms with customers to e...read more

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Q9. Please explain Working process

Ans.

Working process refers to the step-by-step procedures and tasks involved in completing a specific job or project.

  • Identifying objectives and goals

  • Planning and organizing tasks

  • Assigning responsibilities to team members

  • Monitoring progress and making adjustments as needed

  • Evaluating outcomes and results

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Q10. What is NBFC ?

Ans.

NBFC stands for Non-Banking Financial Company, which are financial institutions that provide banking services without meeting the legal definition of a bank.

  • NBFCs cannot accept demand deposits like banks

  • They provide credit facilities, loans, investments, and other financial services

  • Examples of NBFCs include Bajaj Finance, Muthoot Finance, and L&T Finance Holdings

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Q11. First step of debt recovery

Ans.

The first step of debt recovery is to send a formal demand letter to the debtor.

  • Send a formal demand letter outlining the debt owed and requesting payment within a specific timeframe.

  • Clearly state consequences of non-payment, such as legal action or credit damage.

  • Follow up with phone calls or emails to remind the debtor of the outstanding debt.

  • Consider offering payment plans or negotiating a settlement to resolve the debt amicably.

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Interview Process at HDFC Bank

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