IT services businesses, MSPs and hosting providers often need to monitor vendor activity in the company servers to enforce SLA and process billing. Another aspect of IT services is that, employees of third party professional services can access your organizational databases, configure servers and often setup IT security systems. They should be treated with same vigor as your other privileged employees and scrutinized for all their activity.

With Teramind’s activity monitoring solution, it’s possible to quickly see (and prove) exactly who worked on the servers, when, for how long and what they did to ensure security and process accurate billing and SLAs.

In addition, Teramind supports ISO 27001 compliance that further ensures an organization’s overall IT security measures are covered with a single solution.

Banks and other financial institutions often outsource operational functions to contractors or use third parties to offer value added services. An increasing number of banks are also outsourcing core banking operations (i.e. accessing demand deposit accounts through bankcards) to third party vendors. This creates a new avenue of threats for both the banks and their customers. Regulations and laws are enacted to make sure banks held their vendors accountable for their activities. For example, Federal Financial Institutions Examination Council (FFIEC) recently released the Cybersecurity Assessment Tool that states, “Financial institutions must understand the complex nature of arrangements with outside parties and ensure adequate due diligence for the engagement of the relationships and ongoing monitoring.”

With Teramind’s activity monitoring solution, it’s possible to quickly see (and prove) exactly who worked on the servers, when, for how long and what they did to ensure security and process accurate billing and SLAs.

Teramind helps banks and financial institutions uncover potential cybersecurity weaknesses in their online banking system and develop threat intelligence with behavioral and content-based analysis of secure financial data. With continuous monitoring, a bank can prevent bad practices by its vendors and if necessary, conduct detailed file search to make sure vendors are using the right forms, following the agreement and addressing customer request on a prompt and responsive manner.

Teramind supports standards like FFIEC and SOX, so financial institution can rest assured that their third party vendor management conforms to financial regulations.

Retails and e-commerce merchants and any business processing payment information must comply with PCI DSS. This entails stringent information security requirements for the merchants and their vendors while processing credit card transactions or dealing with customer data. For example, it’s on you, as a merchant to ensure that third party service providers (TPSPs)/vendors you do business with are also following the compliance protocol. You should be able to list each vendor your company does business with, confirm what services they provide, and make sure that each provider listed is compliant with the PCI DSS on an ongoing basis.

The simplest way to ensure PCI DSS compliance and proper auditing is to add third party vendors into your existing (preferably Cloud-based) monitoring and auditing system so that you both have a common, transparent, end-to-end auditing system.

Teramind has several deployment options including a Cloud solution. It’s PCI DSS compliant and implements key security requirements for third party vendors and external users like: financial data (PFI, PII) identification, unique IDs, layered access control, 2FA etc. for both local and network resources.

Health Insurance Portability and Accountability Act (HIPAA) is designed to facilitate efficient flow of the healthcare data and protect patient’s Personally Identifiable Information (PII), Personal Health Information (PHI) and Electronic Health Record (EHR) from fraud, theft or other misuse. HIPAA covered organizations must protect these data not just from their employees but ensure any contractors or Business Associates (BAs) has systems in place to comply with the regulation. There are even specific Administrative, Security and Technical Rules for such addressable implementation specifications.

Teramind helps healthcare organizations conform with ongoing privacy and security requirements of HIPAA regulated PII, PHI and EHR data from both internal and external users.

With Teramind, you can create security profiles for vendors allowing or restricting access to patient records on a need to know basis. Granular activity monitoring of all system objects like files, networks, websites, apps, emails etc. helps enforce privacy policy. Use instant alerts and audit trail to meet the HIPAA security review and reporting requirements.

Telecommunications is a fundamental backbone in today’s world. Like utilities and other critical infrastructures, it touches everyone including people, businesses and government. This is why telecom operators and ISPs are often the primary target of cybercriminals. And these criminals are getting desperate. According to a telecom threat intelligent report by Kaspersky, cybercriminals are recruiting insiders including contractors and vendors to gain access to telecommunications networks and subscriber data. They blackmail the targeted insiders forcing them to handover credentials or distribute spear-phishing attacks on the criminal’s behalf.

With Teramind’s privileged user monitoring and intelligent behavioral analysis, telecom providers can look out for compromised vendors who show abnormal signs, like: attempting to bypass security clearances and gain additional access, attempt to change system component etc.

Moreover, Teramind’s granular activity monitoring and data loss prevention solution is designed for high-grade security standards like NERC-CIP, NIST-FISMA, ISO 27001 for critical infrastructure providers like telecom and utilities.

Since May 2018, any organization handling EU citizens’ personal data has to comply with the GDPR law. Known as the Controller, these organizations also have to ensure the GDPR compliance for its Processors. A Processor is someone following instructions from the data controller to collect/process the personal data (PII), in other words a third party vendor. Any controlling organization employing a third party vendor to process EU citizens’ personal data, will be responsible for their GDPR compliance.

Third-party vendor management, access control and contractual oversight is required to make sure a GDPR Controller has implemented the right accountability procedures for its Processor(s).

Teramind can ensure your third party is processing privacy data only in the context it is required to be processed. Additionally, the software can be configured with restricted feature sets allowing for further privacy of EU customers. Extensive reporting and forensic capability help you fulfill GDPR’s record keeping and breach reporting requirements.