End to end OTC domain process, where my core responsibility falls in.

Question

Accepted Answer

OTC domain process involves end to end sales cycle from order placement to delivery, where my core responsibility lies.

My core responsibility is to lead the team in ensuring smooth functioning of the entire OTC process.
I need to ensure timely order placement, accurate order processing, and timely delivery of products.
I need to monitor inventory levels and ensure that products are available for sale.
I need to ensure that customer queries and complaints are addressed promptly and effectively.
I need to work closely with other teams such as logistics, finance, and customer service to ensure seamless OTC process.
Examples of OTC products include medicines, cosmetics, and consumer goods.

Accepted Answer

You have to answer what you worked in O2C module. Which topic you worked in.

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