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posted on 13 Dec 2024
I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 2 interview rounds.
Experienced client relations executive with a strong background in building and maintaining relationships.
Over 5 years of experience in client relations
Skilled in communication and problem-solving
Proven track record of increasing client satisfaction and retention
Managed key accounts for a Fortune 500 company
Yes, I have experience with emails, calls, and chat in client relations.
Proficient in managing client communication through emails, calls, and chat platforms
Skilled in responding promptly and professionally to client inquiries and concerns
Experience in using CRM systems to track and follow up on client interactions
My strength is my ability to build strong relationships with clients, while my weakness is sometimes being too detail-oriented.
Strength: Excellent communication skills and ability to understand client needs
Strength: Proven track record of retaining and growing client accounts
Weakness: Sometimes get caught up in minor details and lose sight of the bigger picture
Weakness: Working on improving time management skills to pr
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