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Great Place To Work Customer Success Manager Interview Questions and Answers
Great Place To Work Customer Success Manager Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed in Sep 2023. There were 6 interview rounds.
(2 Questions)
- Q1. Interview was done by zonal manager
- Q2. Generic questions on customer success
It was saville & holdsworth psychometric tests
(1 Question)
- Q1. I was asked to make a presentation on why an organisation should be Great place to work certified
(1 Question)
- Q1. I was asked to give the ppt. And generic questions
A GD for general discussion was held with the current team.
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Interview questions from similar companies
Customer Success Manager Interview Questions & Answers
Microsoft Corporation
Anonymous
posted on 18 Mar 2023
I applied via Company Website and was interviewed before Mar 2022. There were 4 interview rounds.
From the given scenario, draw a solution with Microsoft products for a customer
Group discussion way quite poor and not well organized
(3 Questions)
- Q1. In this round, I presented my presentation about a given scenario and I replied to some behavioral questions. I was interviewed in European country so they also tested a bit my language skills related to l...
- Q2. Local language skills
- Q3. Presentation based questions
Interview Preparation Tips
(1 Question)
- Q1. Basic account management and service/support and sales questions
Present a sales pitch for a cloud migration
I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. How do you fetch reports from JIRA
- Ans.
To fetch reports from JIRA, go to the 'Reports' section and select the desired report.
Navigate to the 'Reports' section in JIRA
Select the desired report
Customize the report if necessary
Export the report in the desired format
Interview Preparation Tips
Skills evaluated in this interview
Interview Questionnaire
1 Question
- Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills
Interview Preparation Tips
Experience: No Comments Shortlisted properly
Round: Test
Experience: Project Management - went well
I applied via Company Website and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. How do you define Digital Transformation strategy for a client ?
- Ans.
Digital Transformation strategy for a client involves identifying areas of improvement and implementing technology solutions to enhance business operations.
Understand the client's business goals and objectives
Identify areas of improvement and pain points
Evaluate existing technology infrastructure
Develop a roadmap for implementing new technology solutions
Ensure alignment with business strategy and goals
Provide training ...
- Q2. Key challenges in stakeholder management - Pls do share from your experience.
- Q3. What are the major challenges for today's PM's?
Interview Preparation Tips
Q2. Answer - Manage them based on the stakeholder analysis and their interest towards the project phases and remove the gaps to make them intact till project closure.
Q3. Answer - Constant change from internal / external business environment lead to change in requirement thus expansion of scope results in revised project planning. Agile Scrum methodologies would help to solve these challenges through constant solution deliverable within a short time frame.
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
(1 Question)
- Q1. Basic Level interview questions
Interview Preparation Tips
- Uipath
Interview Questionnaire
2 Questions
- Q1. Project life cycles , Triple Constraints of Project Management , Project budget estimation , Scope Change PCR request , Gantt chart , Project Planning ( Microsoft Project Plan ) , Excel planning
- Q2. Tell about any projects where some risk issues or challanges were faced
- Ans.
Managed a software development project with tight deadlines and resource constraints.
Identified potential risks early on in the project planning phase
Implemented risk mitigation strategies such as regular communication with stakeholders
Faced challenges with team members leaving mid-project, causing delays in deliverables
Adapted project timeline and resource allocation to address unexpected challenges
Successfully delive...
I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell about yourself
- Q2. What are your expectations from this job
- Q3. What do you know about business of company
- Q4. What are your preferred timings
Interview Preparation Tips
Interview Questionnaire
6 Questions
- Q1. Digital analytics question
- Q2. MBA, Recommendation system, affinity model, High propensity model, cross sell, up sell, churn modeling in depth knowledge.
- Q3. What are solutions built
- Ans.
Solutions built refer to the development of software or applications to solve specific problems or meet specific needs.
Solutions built are customized to meet the specific needs of the client or organization
They can be developed using various programming languages and tools
Examples include CRM systems, inventory management software, and mobile applications
Solutions built can improve efficiency, productivity, and custome
- Q4. Incremental and control model.
- Q5. Experience in Hive, Excel, Python, R
- Ans.
I have extensive experience in Hive, Excel, Python, and R.
Proficient in writing complex queries in Hive for data analysis
Skilled in data manipulation and analysis using Excel
Strong programming skills in Python for automation and data processing
Experience in statistical analysis and data visualization with R
- Q6. Answer the question were asked by panel.
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