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Great Place To Work Customer Success Manager Interview Questions and Answers

Updated 11 Oct 2023

Great Place To Work Customer Success Manager Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Interview was done by zonal manager
  • Q2. Generic questions on customer success
Round 3 - Aptitude Test 

It was saville & holdsworth psychometric tests

Round 4 - Presentation 

(1 Question)

  • Q1. I was asked to make a presentation on why an organisation should be Great place to work certified
Round 5 - One-on-one 

(1 Question)

  • Q1. I was asked to give the ppt. And generic questions
Round 6 - Group Discussion 

A GD for general discussion was held with the current team.

Interview Preparation Tips

Interview preparation tips for other job seekers - There were so many rounds. They even asked for my payslip and professional references but still didn't give me the offer. When I asked for a feedback, the HR said the hiring manager was positive till the last day and changed his decision on the 11th hour

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

From the given scenario, draw a solution with Microsoft products for a customer

Round 3 - Group Discussion 

Group discussion way quite poor and not well organized

Round 4 - One-on-one 

(3 Questions)

  • Q1. In this round, I presented my presentation about a given scenario and I replied to some behavioral questions. I was interviewed in European country so they also tested a bit my language skills related to l...
  • Q2. Local language skills
  • Q3. Presentation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. But the team interview part was not well organized and managers were interrupting and having an unrelated conversations between them.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic account management and service/support and sales questions
Round 3 - Case Study 

Present a sales pitch for a cloud migration

I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How do you fetch reports from JIRA
  • Ans. 

    To fetch reports from JIRA, go to the 'Reports' section and select the desired report.

    • Navigate to the 'Reports' section in JIRA

    • Select the desired report

    • Customize the report if necessary

    • Export the report in the desired format

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more on agile related topics and also be strong technically.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills

Interview Preparation Tips

Round: Resume Shortlist
Experience: No Comments Shortlisted properly

Round: Test
Experience: Project Management - went well

I applied via Company Website and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How do you define Digital Transformation strategy for a client ?
  • Ans. 

    Digital Transformation strategy for a client involves identifying areas of improvement and implementing technology solutions to enhance business operations.

    • Understand the client's business goals and objectives

    • Identify areas of improvement and pain points

    • Evaluate existing technology infrastructure

    • Develop a roadmap for implementing new technology solutions

    • Ensure alignment with business strategy and goals

    • Provide training ...

  • Answered by AI
  • Q2. Key challenges in stakeholder management - Pls do share from your experience.
  • Q3. What are the major challenges for today's PM's?

Interview Preparation Tips

Interview preparation tips for other job seekers - Q1. Answer - Please think the industry / sector that question refers and start from their current maturity on digital awareness and suggest 2 to 3 strategic initiatives.
Q2. Answer - Manage them based on the stakeholder analysis and their interest towards the project phases and remove the gaps to make them intact till project closure.
Q3. Answer - Constant change from internal / external business environment lead to change in requirement thus expansion of scope results in revised project planning. Agile Scrum methodologies would help to solve these challenges through constant solution deliverable within a short time frame.

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic Level interview questions

Interview Preparation Tips

Topics to prepare for HCLTech Associate Manager interview:
  • Uipath
Interview preparation tips for other job seekers - As this is a huge Service Based MNC. Everything depends on the project that you are in.

Interview Questionnaire 

2 Questions

  • Q1. Project life cycles , Triple Constraints of Project Management , Project budget estimation , Scope Change PCR request , Gantt chart , Project Planning ( Microsoft Project Plan ) , Excel planning
  • Q2. Tell about any projects where some risk issues or challanges were faced
  • Ans. 

    Managed a software development project with tight deadlines and resource constraints.

    • Identified potential risks early on in the project planning phase

    • Implemented risk mitigation strategies such as regular communication with stakeholders

    • Faced challenges with team members leaving mid-project, causing delays in deliverables

    • Adapted project timeline and resource allocation to address unexpected challenges

    • Successfully delive...

  • Answered by AI

I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself
  • Q2. What are your expectations from this job
  • Q3. What do you know about business of company
  • Q4. What are your preferred timings

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and always smile

Interview Questionnaire 

6 Questions

  • Q1. Digital analytics question
  • Q2. MBA, Recommendation system, affinity model, High propensity model, cross sell, up sell, churn modeling in depth knowledge.
  • Q3. What are solutions built
  • Ans. 

    Solutions built refer to the development of software or applications to solve specific problems or meet specific needs.

    • Solutions built are customized to meet the specific needs of the client or organization

    • They can be developed using various programming languages and tools

    • Examples include CRM systems, inventory management software, and mobile applications

    • Solutions built can improve efficiency, productivity, and custome

  • Answered by AI
  • Q4. Incremental and control model.
  • Q5. Experience in Hive, Excel, Python, R
  • Ans. 

    I have extensive experience in Hive, Excel, Python, and R.

    • Proficient in writing complex queries in Hive for data analysis

    • Skilled in data manipulation and analysis using Excel

    • Strong programming skills in Python for automation and data processing

    • Experience in statistical analysis and data visualization with R

  • Answered by AI
  • Q6. Answer the question were asked by panel.

Great Place To Work Interview FAQs

How many rounds are there in Great Place To Work Customer Success Manager interview?
Great Place To Work interview process usually has 6 rounds. The most common rounds in the Great Place To Work interview process are One-on-one Round, Group Discussion and Resume Shortlist.
What are the top questions asked in Great Place To Work Customer Success Manager interview?

Some of the top questions asked at the Great Place To Work Customer Success Manager interview -

  1. I was asked to give the ppt. And generic questi...read more
  2. Interview was done by zonal mana...read more
  3. Generic questions on customer succ...read more

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Great Place To Work Customer Success Manager Interview Process

based on 1 interview

Interview experience

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Bad
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