10+ Domnic Lewis Private Limited (TechnoScience) Interview Questions and Answers

DPU stands for Defects Per Unit in terms of quality.

• DPU is a metric used to measure the number of defects found in a unit of product or service.

• It helps in identifying the quality level of a product or process.

• DPU can be calculated by dividing the total number of defects by the total number of units produced or serviced.

• For example, if a software application has 10 defects and 100 units were tested, the DPU would be 0.1.

• Lower DPU values indicate higher quality.

DPO stands for Defects Per Opportunity in terms of quality.

• DPO is a metric used to measure the number of defects in a process per opportunity for a defect to occur.

• It helps in identifying areas of improvement in a process.

• For example, if a process has 100 opportunities for defects and 10 defects are found, the DPO would be 0.1.

• A lower DPO indicates better quality in the process.

I would listen to their concerns, apologize for the inconvenience, and offer a solution to resolve the issue.

• Remain calm and professional

• Listen actively and empathize with the customer

• Apologize for the inconvenience and take responsibility

• Offer a solution to resolve the issue

• Follow up with the customer to ensure satisfaction

Quality refers to the degree of excellence or superiority of a product or service.

• Quality is a measure of how well a product or service meets customer expectations.

• It involves ensuring that products or services meet certain standards and specifications.

• Quality can be improved through continuous improvement processes such as Six Sigma or Lean.

• Quality control involves inspecting products or services to ensure they meet quality standards.

• Quality assurance involves ensuring that ...read more

XYZ topic is about...

• XYZ topic involves...

• One example of XYZ is...

• Another aspect of XYZ is...

Lean Six Sigma is a methodology that combines Lean principles and Six Sigma techniques to improve processes by eliminating waste and reducing variation.

• Combines Lean principles (focus on efficiency and waste reduction) with Six Sigma techniques (focus on quality and variation reduction)

• Uses tools like DMAIC (Define, Measure, Analyze, Improve, Control) to identify and solve problems

• Aims to improve processes, reduce defects, and increase customer satisfaction

• Commonly used in ma...read more

Compliance refers to the act of following rules, regulations, standards, and laws set by an organization or governing body.

• Compliance involves adhering to specific guidelines and requirements to ensure that processes are carried out correctly and ethically.

• It is essential for maintaining the integrity and reputation of an organization.

• Examples of compliance include following industry regulations, company policies, and legal requirements.

• Non-compliance can result in penalties,...read more

SQL is a programming language used for managing and manipulating relational databases.

• SQL stands for Structured Query Language

• It is used to communicate with databases to retrieve, insert, update, and delete data

• Common SQL commands include SELECT, INSERT, UPDATE, DELETE

• Knowledge of SQL is essential for data analysis and data manipulation tasks

Defects per opportunity is a metric used to measure the quality of a process by calculating the number of defects per unit of opportunity.

• It is calculated by dividing the number of defects by the total number of opportunities for defects to occur.

• It helps in identifying areas of improvement in a process.

• For example, if a manufacturing process has 10 opportunities for defects to occur and 2 defects are found, the DPO would be 0.2.

• A lower DPO indicates a higher quality process.