Design A ticketinf system.

Question

Accepted Answer

Design a ticketing system for managing and tracking tickets.

Create a user-friendly interface for users to submit tickets.
Implement a system for assigning tickets to appropriate teams or individuals.
Include a feature for tracking the status of tickets and updating users on progress.
Allow for prioritization of tickets based on urgency or impact.
Generate reports on ticket resolution times and overall performance.
Integrate with email notifications for updates on ticket status.
Include a knowledge base for common issues and solutions.
Implement a search functionality for users to easily find relevant tickets.
Ensure data security and privacy measures are in place to protect sensitive information.

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