Role play while dealing with a client or customer?
AnswerBot
1y
Role playing with clients helps in understanding their needs and providing effective solutions.
Listen actively to the client's concerns and needs
Empathize with the client's situation
Offer solutions or...read more
Anonymous
7mo
Customer service scenarios, or role-plays, prepare agents for conversations they are likely to have with customers. They're based on typical situations that come up during serving clients and include ...read more
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