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Flomic Global Logistics Customer Service Executive Interview Questions and Answers

Updated 13 Jun 2024

Flomic Global Logistics Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image ROYSTON DSOUZA (ROY)

posted on 13 Jun 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Full form of FOB and EXW term?
  • Ans. 

    FOB stands for Free On Board and EXW stands for Ex Works.

    • FOB is a shipping term where the seller is responsible for the goods until they are loaded onto the vessel at the port of shipment.

    • EXW is a shipping term where the seller makes the goods available at their premises and the buyer is responsible for all transportation costs.

  • Answered by AI
  • Q2. Full form of B/L?
  • Ans. 

    B/L stands for Bill of Lading, a document issued by a carrier to acknowledge receipt of cargo for shipment.

    • B/L is a legal document between the shipper of goods and the carrier detailing the type, quantity, and destination of the goods being carried.

    • It serves as a receipt of goods, a contract of carriage, and a document of title.

    • B/L is essential for international trade as it acts as proof of ownership of the goods and f...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Imagine you are telling the interviewer that you are into Logistics in Freight forwarding department for more then 8 Years and in return the interviewer ask you do you the full form of FOB, EXW term? and the difficult question asked to me was full form of B/L, and i was confused how to answer! First of all, the interview themselves dont know how to conduct an interview, secondly what happens in the interview (JD) is completely different in the actual work process.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Normal introduction
  • Q2. Related to the previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - There are 4 round of interview
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. What is the PTW
  • Ans. 

    PTW stands for Permit to Work, a formal written system used to control certain types of work that are potentially hazardous.

    • PTW is a safety procedure used to ensure that work is carried out in a safe manner.

    • It is commonly used in industries such as construction, oil and gas, and manufacturing.

    • PTW involves obtaining permission before starting work in potentially hazardous areas.

    • Workers must follow specific steps outline...

  • Answered by AI
  • Q2. What is the communication management system
  • Ans. 

    Communication management system is a set of tools and processes used to facilitate effective communication within an organization.

    • It includes tools like email, messaging apps, video conferencing, and project management software.

    • Processes involve establishing communication protocols, setting goals for communication, and ensuring information flows smoothly.

    • Examples include Slack for team messaging, Zoom for video confere

  • Answered by AI
  • Q3. What is the evacuation plan
  • Ans. 

    The evacuation plan outlines procedures for safely exiting a building or area in case of emergency.

    • Identify primary and secondary evacuation routes

    • Designate assembly points outside the building

    • Assign responsibilities to key personnel for guiding others to safety

    • Regularly conduct drills to ensure everyone is familiar with the plan

  • Answered by AI
Round 2 - HR 

(3 Questions)

  • Q1. Any two things you would like to change in your current organisation
  • Q2. Do you about Hundai glovis India Anantapur ?
  • Q3. What is the purpose of changing the job?
  • Ans. 

    The purpose of changing a job is to seek new challenges, opportunities for growth, better work-life balance, higher salary, or a more fulfilling career.

    • Seeking new challenges and opportunities for growth

    • Improving work-life balance

    • Pursuing a higher salary or better benefits

    • Looking for a more fulfilling career path

    • Relocation or change in personal circumstances

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Hyundai Glovis Senior Executive interview:
  • Your Resume
Interview preparation tips for other job seekers - If you know the answer then only try to answer. Otherwise apologize straight away that I don't know about it, I will read about it.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Aptitude Test 

About general knowledge, checking your ability.

Round 2 - One-on-one 

(3 Questions)

  • Q1. About your profile ?
  • Q2. About your experience?
  • Q3. About your achivement ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack if you have good knowledge & referance
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected
Round 1 - Aptitude Test 

The aptitude test consists of pen and paper method. They have asked the mcqs of the concepts Networking,Database, Basic Aptitude, and one program.

Round 2 - Technical 

(1 Question)

  • Q1. 1) Tell me about your self 2) Tell me about your projects and what is your contribution in your projects 3) What is the difference between global variables and local variables in c 4) Difficulties faced i...
Round 3 - HR 

(1 Question)

  • Q1. 1) Tell me about your self that is not in the resume 2) Why did you choose Engineering 3) Are you available to work in night shifts 4) How did you hear about us? 5) Are you willing to relocate? 6) What is...
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was for about 20 minutes for 20 questions

Round 2 - Coding Test 

Coding test was for 20 minutes with few code snippets and one design question

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic tech questions
Round 2 - HR 

(1 Question)

  • Q1. Salary negotiation
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Sep 2024.

Round 1 - Aptitude Test 

Questions from operating system dbms were asked

Round 2 - Technical 

(2 Questions)

  • Q1. Explain the concept of NOsql and its types
  • Ans. 

    NoSQL is a database paradigm that provides flexible schemas and scalability, suitable for unstructured data and large volumes.

    • Types of NoSQL databases include Document stores (e.g., MongoDB), Key-Value stores (e.g., Redis), Column-family stores (e.g., Cassandra), and Graph databases (e.g., Neo4j).

    • Document stores store data in JSON-like formats, allowing for complex data structures.

    • Key-Value stores are optimized for sim...

  • Answered by AI
  • Q2. Explain automation [It was in my resume]
  • Ans. 

    Automation is the use of technology to perform tasks with minimal human intervention, enhancing efficiency and accuracy.

    • In software development, automation can be achieved through tools like Jenkins for continuous integration and deployment.

    • Test automation frameworks like Selenium allow for automated testing of web applications, reducing manual testing efforts.

    • Robotic Process Automation (RPA) can automate repetitive ta...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Say about yourself
  • Q2. Willing to do night shift
  • Ans. 

    I am open to working night shifts as I understand the importance of flexibility in the software engineering field.

    • Night shifts can help accommodate global teams and clients in different time zones.

    • I have previously worked on projects that required flexible hours to meet deadlines.

    • I believe working at night can enhance focus due to fewer distractions.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with the basics of Computer concepts
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. About .net, ASP .net and deep discussion on C# and SQL server
Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Not Selected

I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Explain JDK. and JRD and JVM
  • Ans. 

    JDK stands for Java Development Kit, JRE stands for Java Runtime Environment, and JVM stands for Java Virtual Machine.

    • JDK is a software development kit used for developing Java applications.

    • JRE is an environment used to run Java applications.

    • JVM is a virtual machine that executes Java bytecode.

  • Answered by AI
Round 2 - Coding Test 

2 Hrs. Hackerrank Coding Test

Round 3 - HR 

(2 Questions)

  • Q1. With HR manager.
  • Q2. Why should we hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - easy process. easy to be hired if you are Korean.

Skills evaluated in this interview

Flomic Global Logistics Interview FAQs

How many rounds are there in Flomic Global Logistics Customer Service Executive interview?
Flomic Global Logistics interview process usually has 1 rounds. The most common rounds in the Flomic Global Logistics interview process are HR.
What are the top questions asked in Flomic Global Logistics Customer Service Executive interview?

Some of the top questions asked at the Flomic Global Logistics Customer Service Executive interview -

  1. Full form of FOB and EXW te...read more
  2. Full form of B...read more

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Flomic Global Logistics Customer Service Executive Interview Process

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Flomic Global Logistics Customer Service Executive Salary
based on 5 salaries
₹3.3 L/yr - ₹4.3 L/yr
25% more than the average Customer Service Executive Salary in India
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