10+ Interview Questions and Answers

To close customer complaints, actively listen to their concerns, empathize with their frustrations, offer a solution or compensation, and follow up to ensure satisfaction.

• Listen attentively to the customer's complaint

• Empathize with their frustrations and acknowledge their feelings

• Offer a solution or compensation to resolve the issue

• Follow up with the customer to ensure their satisfaction

To resolve the issue, identify the root cause, develop a plan, and implement solutions.

• Identify the root cause of the issue

• Develop a plan to address the issue

• Implement solutions based on the plan

• Monitor and evaluate the effectiveness of the solutions

• Make necessary adjustments if needed

A series of questions related to accounting and taxation.

• TDS types, rates, and sections must be known for accurate tax calculations.

• Criteria for checking points before booking expenses must be established to ensure accuracy.

• Working capital refers to the funds a company has available for day-to-day operations.

• Provision is an amount set aside for a specific purpose, such as bad debt or warranty claims.

• Depreciation calculation methods include straight-line, declining balance, an...read more

Injection moulding machine is located in the production area and problem solving involves identifying and resolving issues with the machine and the moulds.

• Injection moulding machine is typically located in the production area

• Problem solving involves identifying and resolving issues with the machine and the moulds

• Common problems include issues with the temperature, pressure, and material flow

• Solutions may involve adjusting settings, replacing parts, or modifying the mould desi...read more

The rejection control of the moulding machine is typically located on the control panel.

• The rejection control is usually a button or switch on the control panel.

• It may be labeled as 'reject' or 'scrap'.

• The control allows the operator to manually reject any defective parts produced by the machine.

• Some machines may also have an automatic rejection system that is programmed to detect and remove defective parts.

• The location of the rejection control may vary depending on the speci...read more

MTTR reduction can lead to an increase in MTBF, aligning with management KPI targets.

• Reducing Mean Time To Repair (MTTR) can result in less downtime for equipment, leading to longer Mean Time Between Failures (MTBF).

• Improving maintenance processes, training staff, and using predictive maintenance techniques can help reduce MTTR.

• Increasing MTBF can indicate improved reliability and performance of equipment, meeting management KPI targets.

• Balancing MTTR and MTBF is crucial for ...read more

Implementing energy-saving projects can lead to significant cost reductions and environmental benefits.

• Identify areas where energy consumption can be reduced, such as upgrading to energy-efficient equipment or implementing automation systems.

• Calculate the potential savings from each project and prioritize based on cost-effectiveness.

• Monitor and track the energy usage before and after implementing the projects to measure the actual savings achieved.

• Regularly review and update ...read more

Yes, all areas have safety measures implemented to ensure a safe working environment for all employees.

• Regular safety inspections are conducted to identify and address any potential hazards.

• Safety protocols and procedures are clearly communicated to all employees.

• Personal protective equipment (PPE) is provided and enforced for all necessary tasks.

• Emergency response plans are in place and regularly practiced.

• Safety training is provided to all employees on a regular basis.

• Safet...read more

Types of injection molding machines include hydraulic, electric, and hybrid machines.

• Hydraulic injection molding machines use hydraulic systems to generate the necessary pressure for the injection process.

• Electric injection molding machines are more energy efficient and precise compared to hydraulic machines.

• Hybrid injection molding machines combine the benefits of both hydraulic and electric machines.

• Examples: Arburg Allrounder (hydraulic), Engel e-motion (electric), Sumitom...read more