Meaning of marketing, and customer service

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Marketing is the process of promoting and selling products or services, while customer service is the assistance provided to customers before, during, and after a purchase.

Marketing involves identifying customer needs and wants, creating products or services that meet those needs, and promoting them through advertising, sales, and other channels.
Customer service involves providing assistance to customers before, during, and after a purchase, including answering questions, resolving issues, and ensuring customer satisfaction.
Marketing and customer service are closely related, as effective marketing can lead to increased sales and customer loyalty, while good customer service can help retain customers and generate positive word-of-mouth.
Examples of marketing include creating a social media campaign, running a television ad, or offering a discount to new customers. Examples of customer service include answering a customer's question over the phone, resolving a complaint in person, or following up with a customer after a purchase.

Meaning of marketing, and customer service

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