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Ethos Swiss Watch Studios Customer Executive Interview Questions and Answers
Ethos Swiss Watch Studios Customer Executive Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.
You have to speak wisely and politely present your thoughts.
(2 Questions)
- Q1. As mechanical watches are complicated,you have to be ready and open for learning everyday to keep yourself updated with latest watches/trends.
- Q2. Your education, speaking skills, grooming and general knowledge or past experience are to be considered.
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Interview questions from similar companies
Customer Support Executive Interview Questions & Answers
LG Electronics
Gourav Kumar
posted on 9 Oct 2024
Selected
I applied via Referral and was interviewed in Apr 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduce youself
- Ans.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Are u comfortable to speak English or Hindi
- Ans.
Comfortable speaking both English and Hindi
Yes, I am comfortable speaking both English and Hindi
I am fluent in both languages and can effectively communicate in either
I have experience providing customer support in both English and Hindi
(1 Question)
- Q1. Typing Test Typing Test
Write Eassy on some Topic like Election, favourite sports , memorable day
(5 Questions)
- Q1. Introduce Yourself
- Ans.
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I am proficient in using CRM systems and have a strong attention to detail
I have received multiple awards for my outstanding customer service ski
- Q2. What are role and responsiblities in your previous company?
- Ans.
In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely and professional manner
Provided product information and assistance to customers
Escalated complex issues to the appropriate department for resolution
Maintained accurate records o
- Q3. What is inbound and outbound calling?
- Ans.
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
Inbound calling involves answering customer inquiries and providing support
Outbound calling involves making sales calls or follow-up calls to customers
Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing
- Q4. What is B P O
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.
BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.
Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.
BPO services can be onshore, nearshore, o...
- Q5. What are you strength and weakness
- Ans.
Strength: Excellent communication skills, Weakness: Overthinking
Strength: Ability to effectively communicate with customers and colleagues
Strength: Strong problem-solving skills
Weakness: Tendency to overthink situations and decisions
Weakness: Struggle with delegating tasks to others
Interview Preparation Tips
One of the standout features of LG BPO was the excellent food provided in the canteen. Additionally, the company offered complimentary tea and coffee, as well as providing both-side cab transportation. This was a huge benefit for me, as it saved me time and money on commuting.
If you have strong communication skills, you can expect a competitive salary of around 15k; otherwise, the base salary is 13k.
While my overall experience was highly satisfactory, I did notice that salary increases were not as frequent as I had hoped.
Overall, I would recommend LG BPO as a great place to work, especially for those seeking a supportive and friendly work environment with convenient transportation options.
Customer Support Executive Interview Questions & Answers
FIVE CORE ELECTRONICS
Anonymous
posted on 9 Jan 2025
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What actions will you take to resolve customer issues permanently?
- Q2. Where do you envision yourself in a few years?
(1 Question)
- Q1. How do you ensure that communication is effective, particularly through emails?
Asit Dey
Selected
(2 Questions)
- Q1. Tell me about your organization
- Q2. Describe current role
(2 Questions)
- Q1. What is your favorite song
- Q2. What is your favorite movie
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Samsung
compelling Future
posted on 17 Jan 2025
(2 Questions)
- Q1. What was you yesterday routine ?
- Q2. How to handle angry customers ?
Monalisa Lenka
I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.
(1 Question)
- Q1. Sir you can ask me whatever you like.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How many year of experience.
Customer Service Associate Interview Questions & Answers
LG Electronics
Anonymous
posted on 15 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(5 Questions)
- Q1. Relative of technical
- Q2. Opposite relative
- Q3. Mostly important
- Q4. My introduction
- Q5. Realtive self questions and introduction
Computer science and technology
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. 1.tell me about yourself? 2.what is bpo? 3.what do you have read today ?
- Q2. Full form of dafa?
- Ans.
DAFA stands for Department of Agriculture and Fisheries Administration.
DAFA is a government department responsible for overseeing agriculture and fisheries.
It plays a crucial role in regulating and promoting sustainable practices in these industries.
Examples of DAFA initiatives include promoting organic farming and sustainable fishing practices.
Interview Preparation Tips
I was interviewed in Apr 2017.
Interview Questionnaire
4 Questions
- Q1. Full form of iTr
- Ans.
iTr stands for Intelligent Ticket Routing.
iTr is a system used in customer relationship management to efficiently route customer support tickets to the appropriate agents or departments.
It uses intelligent algorithms and rules to automatically assign tickets based on factors like agent availability, expertise, and workload.
iTr helps streamline ticket management, reduce response times, and improve customer satisfaction.
...
- Q2. Full form of tds
- Ans.
TDS stands for Tax Deducted at Source.
TDS is a system introduced by the Indian government to collect taxes at the source of income.
It is a method of deducting tax from payments made to individuals or companies.
The person or entity making the payment is responsible for deducting the tax and depositing it with the government.
TDS is applicable to various types of income such as salaries, interest, rent, commission, etc.
Th...
- Q3. How many times in a year itr can be filed
- Ans.
The number of times an ITR can be filed in a year depends on the type of taxpayer and the applicable tax laws.
For individuals and Hindu Undivided Families (HUFs), the ITR can be filed once in a year.
For businesses and companies, the ITR can be filed multiple times in a year, usually on a quarterly or annual basis.
The specific frequency of filing ITRs depends on the turnover, nature of business, and other factors.
For ex...
- Q4. tds is dedicated on
Interview Preparation Tips
Experience: Good conversation happens between me and h. R and they have checked my confidence level plus very helpful and respective team they have.
Tips: Read all tax related terminologies.
Skills: Finance Basics
College Name: Acropolis faculty of management and research
Ethos Swiss Watch Studios Interview FAQs
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