Espirit Toyota Bodyshop Advisor Interview Questions and Answers

PPAP stands for Production Part Approval Process. It is a standardized process in the automotive industry to ensure suppliers meet quality requirements.

• PPAP is a set of documents and requirements that must be submitted by suppliers to demonstrate their ability to meet customer specifications.

• Elements in PPAP checklist include: design records, engineering change documents, process flow diagram, control plan, measurement...read more

A structured way to problem solving involves defining the problem, generating possible solutions, evaluating those solutions, and implementing the best one.

• Define the problem clearly and understand its root cause.

• Generate multiple possible solutions to the problem.

• Evaluate each solution based on feasibility, effectiveness, and impact.

• Select the best solution and create an action plan for implementation.

• Monitor and eval

I have 5 years of experience in sales, including managing a team and exceeding sales targets consistently.

• Managed a team of 10 sales representatives

• Exceeded sales targets by 20% for 3 consecutive years

• Implemented new sales strategies that increased revenue by 30%

Six Sigma is a data-driven methodology for improving processes by reducing defects and variation.

• Six Sigma aims to achieve near perfection in processes by targeting a defect rate of 3.4 defects per million opportunities.

• It involves defining, measuring, analyzing, improving, and controlling processes to minimize variation and improve quality.

• Six Sigma uses statistical tools and techniques such as DMAIC (Define, Measure,...read more

There are 7 clauses in ISO 9001:2015.

• ISO 9001:2015 has 7 clauses that outline the requirements for a quality management system.

• These clauses cover areas such as context of the organization, leadership, planning, support, operation, performance evaluation, and improvement.

• For example, Clause 4 focuses on understanding the organization and its context, while Clause 8 addresses operation.

• Each clause is essential for ensur...read more