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I applied via Recruitment Consultant and was interviewed before May 2020. There were 3 interview rounds.
When dealing with bad fit customers, it is important to listen to their concerns, offer alternative solutions, and provide exceptional customer service.
Listen actively to understand the customer's concerns and frustrations.
Empathize with the customer and acknowledge their feelings.
Offer alternative solutions or products that may better meet the customer's needs.
Provide exceptional customer service by going above and be...
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