Emdet Jamshedpur Assistant Manager Quality Assurance Interview Questions and Answers

SPC stands for Statistical Process Control, a method used to monitor and control a process to ensure it operates within its limits.

• SPC involves collecting and analyzing data to identify and reduce variation in a process

• It helps in identifying when a process is out of control and needs corrective action

• SPC charts are used to visualize the data and identify trends and patterns

• Examples of SPC charts include control charts

IATF stands for International Automotive Task Force.

• It is a group of automotive manufacturers and their respective trade associations.

• It was formed to provide improved quality products to automotive customers worldwide.

• IATF 16949 is a standard that outlines the requirements for a quality management system in the automotive industry.

• It is based on ISO 9001 and includes additional requirements specific to the automotive ...read more

I will listen to the customer, apologize for the inconvenience, investigate the issue, and provide a solution.

• Listen attentively to the customer's complaint

• Apologize for the inconvenience caused

• Investigate the issue to identify the root cause

• Provide a solution to the customer

• Follow up with the customer to ensure satisfaction