10+ DigiCall Teleservices Interview Questions and Answers

Secondary side current calculations involve determining the current flowing through the transformer and DG.

• Calculate the load current on the secondary side of the transformer using the formula I2 = (I1 * V1) / V2

• Calculate the current output of the DG using the formula I = P / V

• Consider factors such as power factor and efficiency in the calculations

• Ensure that the current ratings of the transformer and DG are not exceeded

Managing vendors involves establishing relationships, setting expectations, monitoring performance, and resolving issues.

• Establish clear communication channels with vendors

• Set expectations regarding deliverables, timelines, and quality

• Regularly monitor vendor performance and provide feedback

• Address any issues or concerns promptly and effectively

• Negotiate contracts and pricing to ensure value for money

• Maintain strong relationships with vendors to foster collaboration

• Seek alter...read more

I would apologize to the customer, listen to their concerns, offer a solution, and follow up to ensure satisfaction.

• Apologize to the customer for their dissatisfaction

• Listen actively to their concerns and show empathy

• Offer a solution to address their issue, such as a refund, discount, or replacement

• Follow up with the customer to ensure their satisfaction and make improvements if necessary

Industrial standards for concrete, block, aggregate, and cement are crucial for ensuring quality and safety in construction.

• Concrete strength is measured in PSI (pounds per square inch) and the standard strength for most applications is 3,000-4,000 PSI.

• Concrete mixtures must also meet certain standards for water-cement ratio, air content, and slump.

• Blocks must meet ASTM (American Society for Testing and Materials) standards for compressive strength, absorption, and dimensions...read more

Non moving inventory refers to items that have not been sold or used within a specific period of time.

• Non moving inventory is also known as slow-moving or stagnant inventory.

• It can include products that are outdated, obsolete, or no longer in demand.

• Non moving inventory ties up capital and storage space, leading to financial losses for a business.

• Examples of non moving inventory can include seasonal items that were not sold during the appropriate season, products with defects...read more

To handle a warehouse of X size, it is important to optimize space utilization, implement efficient inventory management systems, and ensure smooth operations.

• Analyze the warehouse layout and design to maximize storage capacity

• Implement a robust inventory management system to track stock levels and minimize stockouts

• Optimize picking and packing processes to improve efficiency

• Train and manage a team of warehouse staff to ensure smooth operations

• Regularly conduct audits to iden...read more

Segregating materials involves categorizing them based on specific criteria.

• Identify the criteria for segregation, such as type, size, or quality.

• Create separate categories or groups for each criterion.

• Assign materials to the appropriate category based on the identified criteria.

• Ensure clear labeling or marking of each category for easy identification.

• Implement a systematic storage or arrangement method for the segregated materials.

Transformer protections include overcurrent, differential, and earth fault protection.

• Overcurrent protection is used to detect and isolate faults in the transformer winding or connected circuits.

• Differential protection compares the current entering and leaving the transformer to detect internal faults.

• Earth fault protection detects faults between the transformer winding and earth.

• Other protections include overvoltage, undervoltage, and overtemperature protection.

• Protective re...read more

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Customer service involves actively listening to customers' needs and concerns

• It includes providing helpful and accurate information about products or services

• Customer service also involves resolving any issues or complaints in a timely and satisfactory manner

• Building strong relationships with customers to ensure satisfaction and loyalty