Mediation How to solve consumers issues through mediation process and techniques?

Question

Accepted Answer

Consumers issues can be resolved through mediation by using techniques such as active listening, reframing, and brainstorming solutions.

Encourage active listening to ensure both parties feel heard and understood.
Use reframing to help parties see the issue from a different perspective and find common ground.
Brainstorm solutions together to come up with mutually beneficial agreements.
Ensure neutrality and confidentiality throughout the mediation process.
Focus on finding win-win solutions that address the underlying interests of both parties.

Accepted Answer

Persuasion.,communication and performance appraisal. a nd negotiation.

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