What would you do if someone called and started abusing and is not listening at all?
AnswerBot
1y
Stay calm, listen attentively, and try to defuse the situation.
Remain calm and composed
Listen attentively to the person's concerns
Empathize with the person's frustration
Avoid responding with aggressio...read more
Anonymous
4y
I would try to make the cx calm and under the problem, if cx still abuses, I will assure to help and listen to them, later on will give three warnings and disconnect the call.
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