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CoinDCX Senior Customer Service Associate Interview Questions and Answers for Experienced

Updated 4 Sep 2023

CoinDCX Senior Customer Service Associate Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal 1 on 1 rounds
  • Q2. Normal question about the experience
Round 3 - One-on-one 

(1 Question)

  • Q1. General knowldge about market and few common questions

Interview Preparation Tips

Interview preparation tips for other job seekers - be positive and general

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. I am unable to understand why they conduct interview if the interviewer is not fimilier about the role. waste of time to attend the interview
  • Q2. Unrelated queations
Round 3 - Technical 

(1 Question)

  • Q1. Unrelated scenarios and questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please try to avoid the company to join.

I applied via LinkedIn and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Describe the Project Architecture End-to-End
  • Ans. 

    The project architecture end-to-end includes the overall design and structure of the project from start to finish.

    • The architecture should include the hardware and software components, as well as the communication protocols and data flow.

    • It should also consider the scalability, security, and performance of the system.

    • Examples of project architecture include client-server, microservices, and event-driven architectures.

    • Th...

  • Answered by AI
  • Q2. Explain how will you implement SCD Type 2.
  • Ans. 

    SCD Type 2 is implemented by creating a new record for each change and maintaining a history of changes.

    • Identify the business key and version number for the dimension table.

    • Create a new record with a new version number for each change to the dimension data.

    • End-date the previous record and start-date the new record to maintain a history of changes.

    • Use effective dates to determine which record is active at any given poin...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Display only those elements which do not occur more than once.
  • Ans. 

    Display non-repeated elements

    • Iterate through the elements and count their occurrences

    • Display only those elements with occurrence count of 1

    • Use a hash table or dictionary to store the counts

    • Time complexity: O(n)

  • Answered by AI
  • Q2. Difference between a list and a tuple. Explain a use case where you will use a tuple.
  • Ans. 

    List vs Tuple and use case for Tuple

    • List is mutable while Tuple is immutable

    • List uses square brackets while Tuple uses parentheses

    • Tuple is used when data needs to be protected from modification

    • Tuple is also used for returning multiple values from a function

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - - Understanding Basics is the key to success.
- Work on SQL Problems

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical related questions, based on your domain
  • Q2. Total 3 rounds

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication,
good technical knowledge based on your domain
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Leetcode 125: Valid Palindrome
  • Q2. Leetcode 1971: Find if path exists in graph
  • Ans. 

    Check if a path exists between two nodes in a graph

    • Use depth-first search (DFS) or breadth-first search (BFS) to traverse the graph

    • Start from the source node and explore all connected nodes until the destination node is reached

    • If the destination node is found during the traversal, return true; otherwise, return false

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. How will you store passwords in DB
  • Ans. 

    Store passwords securely using hashing algorithms and salt

    • Use strong hashing algorithms like bcrypt or SHA-256

    • Add a unique salt to each password before hashing

    • Store only the hashed password in the database

    • Regularly update hashing algorithms and salts for added security

  • Answered by AI
  • Q2. Explain "this" in JS
  • Ans. 

    In JavaScript, 'this' refers to the current object that is executing the current function.

    • The value of 'this' is determined by how a function is called.

    • When a function is called as a method of an object, 'this' refers to the object itself.

    • When a function is called in the global scope, 'this' refers to the global object (window in a browser, global in Node.js).

    • Arrow functions do not have their own 'this' value and inste...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Basic HR questions

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Project description
  • Ans. 

    The project involves developing a new software application for data analysis.

    • Developing a software application for data analysis

    • Utilizing programming languages such as Python and R

    • Implementing statistical models and algorithms

    • Creating visualizations and reports for data interpretation

  • Answered by AI
  • Q2. Project, ML & Stats

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with the projects mentioned in the resume
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How does RNN work?
  • Ans. 

    RNN stands for Recurrent Neural Network, a type of neural network designed to handle sequential data by maintaining a memory of previous inputs.

    • RNNs have loops within their architecture, allowing information to persist.

    • They are commonly used in natural language processing, speech recognition, and time series analysis.

    • An example of RNN is predicting the next word in a sentence based on previous words.

  • Answered by AI
  • Q2. What do you mean by topic modeling?
  • Ans. 

    Topic modeling is a technique used in natural language processing to discover the hidden thematic structure in a collection of texts.

    • Topic modeling is a type of statistical modeling that allows for the discovery of hidden patterns in a collection of documents.

    • It is often used in text mining to identify topics within a set of documents without the need for manual labeling.

    • One popular algorithm for topic modeling is Late...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics and have overall crisp responses

Skills evaluated in this interview

Round 1 - Technical 

(2 Questions)

  • Q1. Latest features in iOS
  • Ans. 

    iOS 14 introduced new features like App Library, Widgets, Picture in Picture, and Translate app.

    • App Library organizes apps automatically into categories

    • Widgets can be added to the home screen for quick access to information

    • Picture in Picture allows for video playback while using other apps

    • Translate app offers real-time translation in multiple languages

  • Answered by AI
  • Q2. Concepts of basic topics
Round 2 - Assignment 

Display list of images with unit tests

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear in basics. Your understanding will be checked.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self intro and regarding previous experience
Round 2 - Aptitude Test 

Basic grammar and email typing skills

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview with the operation manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall a good company to work with and the job guarantee depends upon the crypto market.
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Ds algo problem solving round. Question was based on graph
  • Ans. I had to explain the logic and code
  • Answered Anonymously
  • Q2. I was asked only 1 question and i have to write code and explain the logic

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview sounded least interested. I would not recommend applying here

CoinDCX Interview FAQs

How many rounds are there in CoinDCX Senior Customer Service Associate interview for experienced candidates?
CoinDCX interview process for experienced candidates usually has 3 rounds. The most common rounds in the CoinDCX interview process for experienced candidates are One-on-one Round and Resume Shortlist.
What are the top questions asked in CoinDCX Senior Customer Service Associate interview for experienced candidates?

Some of the top questions asked at the CoinDCX Senior Customer Service Associate interview for experienced candidates -

  1. general knowldge about market and few common questi...read more
  2. Normal 1 on 1 rou...read more

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CoinDCX Senior Customer Service Associate Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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