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Cisco TAC Engineer Interview Questions, Process, and Tips

Updated 24 Feb 2023

Top Cisco TAC Engineer Interview Questions and Answers

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Cisco TAC Engineer Interview Experiences

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TAC Engineer Interview Questions & Answers

user image Anonymous

posted on 24 Feb 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What are the new flags which RSTP BPDU's introduces?
  • Ans. 

    RSTP BPDU introduces two new flags: TCN and Proposal.

    • TCN (Topology Change Notification) flag is used to indicate a topology change in the network.

    • Proposal flag is used to speed up the convergence process by allowing a switch to immediately transition to the forwarding state.

    • TCN flag is set by the root bridge and propagated to all switches in the network.

    • Proposal flag is set by a switch and sent to the root bridge.

    • Both ...

  • Answered by AI
  • Q2. A user is unable to SSH the server, how do you troubleshoot this?
  • Ans. 

    To troubleshoot SSH issue, check network connectivity, firewall settings, SSH configuration, and user permissions.

    • Check if the server is reachable over the network

    • Verify if the SSH service is running on the server

    • Check if the firewall is blocking SSH traffic

    • Verify SSH configuration on the server

    • Check if the user has the necessary permissions to access the server

    • Check SSH logs for any errors or warnings

  • Answered by AI
  • Q3. Why ARP is used? Different types of ARP
  • Ans. 

    ARP is used to map a network address (such as an IP address) to a physical address (such as a MAC address).

    • ARP stands for Address Resolution Protocol

    • It is used to resolve IP addresses to MAC addresses

    • There are two types of ARP: ARP Request and ARP Reply

    • ARP Request is used to find the MAC address of a device with a known IP address

    • ARP Reply is used to respond to an ARP Request with the MAC address of the device

    • ARP is im...

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. What happens when you type google.com on your web browser?
  • Ans. 

    When you type google.com on your web browser, it sends a request to Google's server and loads the website.

    • The browser sends a DNS request to resolve the domain name 'google.com' to an IP address

    • The browser establishes a TCP connection with Google's server

    • The browser sends an HTTP request to the server for the homepage of google.com

    • The server responds with the HTML code for the homepage

    • The browser renders the HTML code

  • Answered by AI
  • Q2. DNS query is resolved then TCP handshake and at last HTTP packets exchanged.
  • Q3. Explain DORA process
  • Ans. 

    DORA process is a four-step process used by DHCP to assign IP addresses to devices on a network.

    • DORA stands for Discover, Offer, Request, and Acknowledge.

    • Discover: The device sends a broadcast message to find available DHCP servers.

    • Offer: The DHCP server responds with an IP address offer.

    • Request: The device requests the offered IP address.

    • Acknowledge: The DHCP server acknowledges the request and assigns the IP address ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on basics, learn packet flows in detail. DHCP, DNS, ARP needs to be clear.

Skills evaluated in this interview

TAC Engineer Interview Questions & Answers

user image Anonymous

posted on 1 Aug 2021

I applied via Job Portal and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to motivate a customer if case is on Escalation edge ?
  • Ans. 

    Motivating a customer on escalation edge

    • Show empathy and understanding of their frustration

    • Provide regular updates on the progress of the case

    • Offer solutions or workarounds to mitigate the issue

    • Highlight the importance of resolving the issue for their business

    • Escalate the case to higher management if necessary

    • Thank them for their patience and cooperation

  • Answered by AI
  • Q2. Try to bring the priority down of the said case and work internally and spend time with the customer more it will help you alot to find the solutions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always confident

TAC Engineer Interview Questions Asked at Other Companies

asked in Cisco
Q1. What are the new flags which RSTP BPDU's introduces?
asked in Cisco
Q2. A user is unable to SSH the server, how do you troubleshoot this?
asked in Cisco
Q3. What happens when you type google.com on your web browser?
asked in Cisco
Q4. How to motivate a customer if case is on Escalation edge ?
asked in Cisco
Q5. Why ARP is used? Different types of ARP

TAC Engineer Interview Questions & Answers

user image Anonymous

posted on 26 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. ++In depth understanding of basic networking and troubleshooting
Round 3 - Technical 

(1 Question)

  • Q1. ++Spanning tree and Troubleshooting of switching network
  • Ans. 

    Explanation of Spanning Tree Protocol and troubleshooting techniques for switching networks.

    • Spanning Tree Protocol (STP) is used to prevent loops in a network by blocking redundant paths.

    • Troubleshooting STP involves checking for blocked ports, incorrect root bridge selection, and misconfigured priority values.

    • Other common issues in switching networks include VLAN mismatches, port security violations, and broadcast stor...

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. ++Normal HR discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - ++Be you
++Be confident
++Learn basic understanding of the protocols in depth

Skills evaluated in this interview

Interview questions from similar companies

I appeared for an interview in Sep 2016.

Interview Preparation Tips

Round: Test
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60

Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.

Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur

Interview Questionnaire 

2 Questions

  • Q1. Why should we choose you?
  • Ans. 

    I have the skills, experience, and passion to excel in this role.

    • I have a strong background in software development, with experience in multiple programming languages and frameworks.

    • I am a quick learner and enjoy tackling new challenges.

    • I am a team player and enjoy collaborating with others to achieve common goals.

    • I am passionate about software engineering and am always looking for ways to improve my skills and knowled...

  • Answered by AI
  • Q2. Why did you choose our company?
  • Ans. 

    I chose your company because of its reputation for innovation and its commitment to employee growth.

    • Your company has a strong reputation for innovation in the industry.

    • I was impressed by the emphasis on employee growth and development.

    • I believe that your company's values align with my own personal values.

    • I was excited about the opportunity to work with a talented team of engineers.

    • Your company's mission and vision reso

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: There were 2 technical rounds. Technical (software): These were tested-How a person approaches a problem,how he thinks.Solutions weren’t needed. Basic understanding, knowledge of Algorithms was tested.

Round: HR Interview
Experience: Knowledge in Machine learning, Artificial Intelligence (electives of the person)
Tips: Basic math would help. Speed doesn’t matter.

Skill Tips: For applying to Software profile, one needs to practice much.
College Name: IIT MADRAS

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had sent my resume to the hiring group, Selection through telephonic interviews. I was interviewed by three different research groups  (once by each).
Tips: Factors in decreasing order of importance: CGPA each stage. Ability to explain your projects precisely. Ability to solve ''standard" logarithmic problems.  The way you think and put down your Answer is the most important. The final answer .s not so I important, and they prod you when you think out aloud anyway.

Round: Technical Interview
Experience: Almost- by default they ask about your previous projects/internships if they are relevant to the group. Ofher questions depend on the group you are interviewed by and your own profile, In my case it was machine learning, text mining etc. I was told about the research problem they were dealing with then and asked f or comments/suggestions/.inputs and a discussion followed.
Tips: Basically these are specialized Interviews so it's good to have sound knowledge of your domain (analytical and application skills are very much required).

Skill Tips: CGPA>9.0, 1f not (like me) relevant work done in the domain and in past internship.A recommendation from the professor is also a good add on.
College Name: IIT Madras

Interview Preparation Tips

Round: Test
Experience: There was an apititude test basically in line with CAT pattern. It was conducted online for about 45 min duration. The questions were rather simple but each question was time bound (around 45 sec or so).
Tips: As such I did not have any structured study plan. I did refresh some of my basics in mechanics and analysis. I was more inclined to get a job in aerospace division. Read as per your interest.
Duration: 45 minutes

Round: Group Discussion
Experience: Initially, we are seated randomly in a circular manner and each one was given two minutes to describe the topic. It was followed by an tense debate where participants converged and diverged on different sets of issue. They were particularly looking for interpersonal skills and out of the box thinking.

Round: Interview
Experience: The interview was purely management type.More questions were thrown at team building, bio-data, why this company? , project, what you Can contribute for the firm?, where you see yourself in next 5 -10 years, ambitions, some amount of optimization tools and techniques, concluding remarks....Interpersonal skills and clarity in answering where mainly
IBM was a more relaxed interview, which basically dealt with management and interpersonal skills. Questions like “if one of our team mate is very stubborn, lazy, adamant, how will you tackle the situation” were asked.
Tips: College (B Tech) curricular activities, NTSC certificate, Math Olympiad certificate, all India quiz competition awards were noted and appreciated. That really was a booster. That helps in implanting an idea that you are not just blah blah blah.

Skill Tips: Be very sure about your mechanics, analysis and design. These three are the fundamentals.
I haven prepared for placements exclusively. Here were combined discussions. However, it really helps if you can revise and make your fundamentals were clear. The basic understanding should be there. An hour every day for two months will do the trick.
Be really choosy of the company you want to be in. Learn a lot more of the company and get an idea of what they are actually looking for. But still don’t freeze your mind to those realms alone.. Be open minded and cheerful. The first few questions will set the mood of the interview. If you are bale to crack that, then things will be really smooth. Really concentrate on your fundamentals, especially analysis and design.
Skills: Mechanics, Analysis , Design
College Name: IIT-Madras

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA above 8

Round: Test
Experience: These involve questions from aptitude.
Tips: R S Agarwal's book on aptitude is enough for preparation.
Duration: 80 minutes

Round: Group Discussion
Experience: 11 members were part of the GD. The GD was not a rejection round.
Duration: 20 minutes

Round: HR Interview
Experience: Basic Questions.
Tips: Just prepare normal questions for HR.

General Tips: Prepare from placement material from LAN.
Prepare basic fundaes.
College Name: IIT MADRAS

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. Why you want to join IBM
  • Ans. 

    I want to join IBM because of its reputation as a leading technology company and its commitment to innovation.

    • IBM is known for its cutting-edge technology and solutions.

    • The company has a strong focus on research and development.

    • IBM offers excellent career growth opportunities and a supportive work environment.

    • Working at IBM would allow me to collaborate with talented professionals from diverse backgrounds.

    • IBM's global ...

  • Answered by AI
  • Q3. Why you don’t want to go for PhD

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA above 8 + written test +online test

Round: Test
Tips: Prepare from Online Tutorials for Number Series and Device Modelling Basics from Karmalkar Lectures.
Duration: 90 + 30 minutes

Round: HR Interview
Experience: HR will ask you a lot of common questions.
Tips: Prepare some of the expected questions in advance.

Round: Technical Interview
Experience: I opted for Computational Lithography Group at IBM_ SRDC So questions were based on that profile
VLSI, Semiconductors (BJT, MOS), ASIC Design Flow, CMOS Process Flow.
Tips: They are looking for VLSI, Digital IC Design, Device Modelling. Do prepare these them well. Prepare from VLSI (NDG Lectures), Device Modelling (Karmalkar Lectures), Dig IC Design (Class Notes).

College Name: IIT MADRAS

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA above 8.

Round: Test
Experience: Simple quant questions, 2 sections, 20 - 30 min each. Calculators were not allowed.
Duration: 60 minutes

Round: Group Discussion
Experience: 11 members were part of the GD! They were under the impression that students from IITs are usually interested in technology, research and engineering. Your enthu/understanding of what a 'business consultant' does is what is tested in the GD. Just before the GD, they said that they would explain what they meant by "smarter planet". They
confused us by mentioning some technological innovations (like solar power, prosthetic limbs, artificial heart, brain, GPS, etc.) as examples of smarter planet. After the GD, they were able to simply separate those candidates who talked about business consulting from those candidates who got confused and talked about technology.
Duration: 30 minutes

Round: Interview
Experience: 1. The first 3 minutes was just a general talk about my hometown, junior college, etc. ( I think he was also from Andhra)

2. He went through my resume and asked me why I put certain points, like my BITSAT score in there. He also pointed out that there was nothing much regarding sports. I just made defending arguments.

3. He asked me about my teamwork, instances of good and bad teamwork, what I have learned from my experiences of teamwork in IIT. He said that the profile would need me to work in teams with IIM grads and asked me how I could manage.

General Tips: 3 things:1. I had 9.67 CGPA in Management minor and this added weight to my non-core side.2. I did an internship at IMaCS in infrastructure consulting. I was able to put pseud that I worked in teams with MBA grads during that internship and that we worked well. I think I also spoke well about my teamwork in class projects.3. During the GD, I gave a good example of business consulting (something regarding Maruthi Suzuki which I recalled from Marketing Management class). It gave them a strong opinion that I'm into business consulting.
Skill Tips: Practicing early in the semester would definitely help for any kind of placement.
Skills: quant, puzzle solving
College Name: IIT MADRAS
Motivation: I was apping, so I didn't prepare properly. However, I must suggest those who app, (not the ones who are bent on going abroad, but the ones like me, like cats on the wall) to attend all the placement tests and put proper fight during placements. I'm not saying that you should practice quant months earlier or mug up the finance material. (Its great if you can do that too, but I expect you'd be busy with GRE, TOEFL, etc.) I suggest you to finish (or pause) your SOPs and stuff before the third week of November and attend all the companies' tests and get placed early. A good placement is not only a big relief but it also allows you to drop your safe universities and apply to more strong. I didn't attend a couple of tests and regretted it during placements(getting placed on 16th day is not exactly Christmas) Never ever mention GRE or MS or any higher studies, for that matter, in any placement interview if you want to get placed in that company, no matter how friendly or understanding the interviewer might seem to be. (I got rejected in the first round itself in a couple of companies for doing this.)

Cisco Interview FAQs

How many rounds are there in Cisco TAC Engineer interview?
Cisco interview process usually has 3-4 rounds. The most common rounds in the Cisco interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in Cisco TAC Engineer interview?

Some of the top questions asked at the Cisco TAC Engineer interview -

  1. What are the new flags which RSTP BPDU's introduc...read more
  2. A user is unable to SSH the server, how do you troubleshoot th...read more
  3. What happens when you type google.com on your web brows...read more

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Cisco TAC Engineer Interview Process

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Interview experience

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Excellent
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₹6.2 L/yr - ₹23 L/yr
74% more than the average TAC Engineer Salary in India
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