Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Chargebee

Compare button icon Compare button icon Compare
3.9

based on 108 Reviews

Filter interviews by

Chargebee Customer Success Manager Interview Questions and Answers

Updated 14 Aug 2024

Chargebee Customer Success Manager Interview Experiences

1 interview found

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 14 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past exp - how was your journey
  • Ans. 

    My journey in customer success has been rewarding and filled with opportunities for growth.

    • Started as a customer support representative, gaining valuable experience in resolving customer issues

    • Transitioned to a customer success specialist role, focusing on proactive customer engagement and retention strategies

    • Promoted to Customer Success Manager, leading a team to drive customer satisfaction and success

    • Continuously lea...

    • Answered by AI
    Add your answer
  • Q2. What excites you to work
  • Ans. 

    The opportunity to make a positive impact and help customers succeed drives my excitement to work.

    • I am passionate about building relationships and helping others achieve their goals.

    • Seeing the direct impact of my efforts on customer satisfaction and success motivates me.

    • The dynamic and ever-changing nature of customer success challenges me to continuously learn and grow.

    • Being part of a team that collaborates to solve p

    • Answered by AI
    Add your answer
Round 2 - Assignment 

Chargebee VS recurly

Round 3 - Group Discussion 

Explanation of assignment

Round 4 - One-on-one 

(2 Questions)

  • Q1. What would I do in certain situations
    • Add your answer
  • Q2. How will I handle conflict
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Top trending discussions

View All
News
2w (edited)
a deputy manager
Zero Tax on Salary Up to 12 Lakh !! 😍😍😍
#NoIncomeTax 4-8 lakhs: 5% 8-12 lakhs: 10% 12 -16 Lakhs– 15% 16-20 Lakhs- 20% 20-24 Lakhs- 25% ABOVE 24 lakhs 30% Important to note no income tax payable up to 12 lakhs #Budget2025 Comment down below your thoughts 👇
FeedCard Image
Got a question about Chargebee?
Ask anonymously on communities.

Interview questions from similar companies

Customer Success Manager Interview Questions & Answers

FinThrive user image Anonymous

posted on 15 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Introduction
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Deep dive into KRAs and KPIs of the past experience since for the CSM role the minimum experience required is 5years.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. This round was taken by the head of the department which was an on shore Manager from the US team. He asked more behavioural and situational questions
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Then there was a presentation round for which the topic was shared in the previous round. The questions were again basic like how can you impact at the strategic level being a CSM.
    • Add your answer
  • Q2. How will you coordinate with the sales teams.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For the CSM role, the batch was pilot and I think there were limited positions around 6 of which 5 have been closed already.

Customer Success Manager Interview Questions & Answers

Replicon user image Anonymous

posted on 15 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Case Study 

Case study was given and we were asked to present solution

Round 2 - One-on-one 

(1 Question)

  • Q1. Previous experience and achievements
    • Add your answer

Customer Success Manager Interview Questions & Answers

Replicon user image Anonymous

posted on 31 Oct 2022

I applied via LinkedIn and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past job role, work experience and educational qualification
    • Add your answer
  • Q2. How i could connect with the existing job role
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Customer and company representative role play with PPT presentation
    • Add your answer
  • Q2. Question related to companies offerings
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. General Candidate related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be thorough with the Job description and resume

Customer Success Manager Interview Questions & Answers

FinThrive user image Anonymous

posted on 15 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Introduction
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Deep dive into KRAs and KPIs of the past experience since for the CSM role the minimum experience required is 5years.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. This round was taken by the head of the department which was an on shore Manager from the US team. He asked more behavioural and situational questions
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Then there was a presentation round for which the topic was shared in the previous round. The questions were again basic like how can you impact at the strategic level being a CSM.
    • Add your answer
  • Q2. How will you coordinate with the sales teams.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For the CSM role, the batch was pilot and I think there were limited positions around 6 of which 5 have been closed already.

Customer Success Manager Interview Questions & Answers

Replicon user image Anonymous

posted on 15 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Case Study 

Case study was given and we were asked to present solution

Round 2 - One-on-one 

(1 Question)

  • Q1. Previous experience and achievements
    • Add your answer

Customer Success Associate Interview Questions & Answers

Darwinbox user image Anonymous

posted on 31 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - Assignment 

Performance Management rating calculations

Round 2 - One-on-one 

(2 Questions)

  • Q1. Cannot remember
    • Add your answer
  • Q2. Cannot remember
    • Add your answer
Round 3 - Aptitude Test 

Mathematics (distance/speed/time/profit-loss/percentage/ratios/linear equations/etc) and logical reasoning

Customer Success Manager Interview Questions & Answers

Replicon user image Anonymous

posted on 31 Oct 2022

I applied via LinkedIn and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past job role, work experience and educational qualification
    • Add your answer
  • Q2. How i could connect with the existing job role
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Customer and company representative role play with PPT presentation
    • Add your answer
  • Q2. Question related to companies offerings
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. General Candidate related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be thorough with the Job description and resume
More about working at Chargebee

Chargebee Interview FAQs

How many rounds are there in Chargebee Customer Success Manager interview?
Chargebee interview process usually has 4 rounds. The most common rounds in the Chargebee interview process are One-on-one Round, Assignment and Group Discussion.

Tell us how to improve this page.

Chargebee Interviews By Designations

Interview Questions for Popular Designations

Chargebee Customer Success Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

BYJU'S Interview Questions
3.1
 • 2.2k Interviews
Paytm Interview Questions
3.3
 • 776 Interviews
Zoho Interview Questions
4.3
 • 515 Interviews
Swiggy Interview Questions
3.8
 • 435 Interviews
Unacademy Interview Questions
3.0
 • 208 Interviews
Freshworks Interview Questions
3.5
 • 155 Interviews
Ola Cabs Interview Questions
3.4
 • 143 Interviews
Agilysys Technologies India Interview Questions
3.5
 • 53 Interviews
Darwinbox Interview Questions
3.9
 • 43 Interviews
Grey Orange Interview Questions
3.2
 • 38 Interviews
View all
Chargebee Customer Success Manager Salary
based on 20 salaries
₹14 L/yr - ₹20.6 L/yr
42% more than the average Customer Success Manager Salary in India
View more details

Chargebee Customer Success Manager Reviews and Ratings

based on 4 reviews

4.7/5

Rating in categories

3.9

Skill development

4.5

Work-life balance

3.8

Salary

3.9

Job security

4.5

Company culture

3.6

Promotions

4.5

Work satisfaction

Explore 4 Reviews and Ratings
Chargebee Salaries in India
Software Engineer
64 salaries
unlock blur

₹10 L/yr - ₹26 L/yr

Senior Software Engineer
60 salaries
unlock blur

₹18 L/yr - ₹38.5 L/yr

Technical Account Manager
21 salaries
unlock blur

₹14 L/yr - ₹28 L/yr

Customer Success Manager
20 salaries
unlock blur

₹14 L/yr - ₹20.5 L/yr

Principal Software Engineer
19 salaries
unlock blur

₹25 L/yr - ₹45.5 L/yr

Explore more salaries
Compare Chargebee with

Zoho

4.3
Compare

Freshworks

3.5
Compare

CleverTap

3.6
Compare

WebEngage

4.0
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview