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Chargebee Customer Success Manager Interview Questions and Answers

Updated 14 Aug 2024

Chargebee Customer Success Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past exp - how was your journey
  • Ans. 

    My journey in customer success has been rewarding and filled with opportunities for growth.

    • Started as a customer support representative, gaining valuable experience in resolving customer issues

    • Transitioned to a customer success specialist role, focusing on proactive customer engagement and retention strategies

    • Promoted to Customer Success Manager, leading a team to drive customer satisfaction and success

    • Continuously lea...

  • Answered by AI
  • Q2. What excites you to work
  • Ans. 

    The opportunity to make a positive impact and help customers succeed drives my excitement to work.

    • I am passionate about building relationships and helping others achieve their goals.

    • Seeing the direct impact of my efforts on customer satisfaction and success motivates me.

    • The dynamic and ever-changing nature of customer success challenges me to continuously learn and grow.

    • Being part of a team that collaborates to solve p

  • Answered by AI
Round 2 - Assignment 

Chargebee VS recurly

Round 3 - Group Discussion 

Explanation of assignment

Round 4 - One-on-one 

(2 Questions)

  • Q1. What would I do in certain situations
  • Q2. How will I handle conflict

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1 round of hacker rank online test + 2 rounds of technical + 1 managerial round.
  • Q2. Round 1 Q1: Reverse the Linked List
  • Q3. Round 1 Q2: Related to array simply sorting type problems
  • Q4. Level order traversal of tree
  • Ans. 

    Level order traversal of tree is a breadth-first search algorithm to visit all nodes in a tree level by level.

    • Use a queue to keep track of nodes to be visited

    • Enqueue the root node and loop until the queue is empty

    • Dequeue a node, visit it, and enqueue its children

    • Repeat until all nodes have been visited

  • Answered by AI
  • Q5. Round 2 Q1 : Simple design related questions how will you insert bulk data in db, expecting both maintaining consistency as well as without maintaining consistency.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a easy to medium level interview try to do well in technical round 1 and next will be easier.

Skills evaluated in this interview

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Worst interview process.
  • Q2. Don't go for interview
  • Q3. Worst organization
  • Ans. 

    Worst organization

    • Lack of communication and transparency

    • Inefficient management and decision-making

    • Toxic work culture and lack of employee support

    • Poorly defined goals and objectives

    • Lack of career growth opportunities

  • Answered by AI
  • Q4. I got offer from Oracle and this company also. But due drama I rejected offer this company
  • Q5. Politics in interview
  • Q6. They don't know how to take interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Better to don't go for interview.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Coding Test 

There will be 3 coding questions given to us for solving,we need solve two questions compulsory.

Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a software engineer with 5 years of experience in developing web applications using Java, Spring, and Angular.

    • 5 years of experience in software development

    • Proficient in Java, Spring, and Angular

    • Strong problem-solving skills

  • Answered by AI
  • Q2. Questions related to frontend
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Coding Test 

Questions were high level

Interview Preparation Tips

Topics to prepare for SOTI Software Engineer interview:
  • array
  • Data Dictionary
  • tree
Interview preparation tips for other job seekers - before applying to soti you should have a good coding skill
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Coding Test 

Coding round and level was good, one araay question and two dp questions

Round 2 - Technical 

(1 Question)

  • Q1. Interview round was also good, questions asked from stack and queues, puzzle, dbms, sql, and dsa problem

I appeared for an interview in May 2022.

Round 1 - Coding Test 

(1 Question)

Round duration - 120 Minutes
Round difficulty - Easy

  • Q1. 

    Rectangle Area Calculation

    Given a list of rectangles, where each rectangle is represented by an array of four integers indicating its bottom-left and top-right corners, calculate the total area covered b...

  • Ans. 

    Calculate total area covered by a list of rectangles on a plane.

    • Iterate through each rectangle and calculate its area

    • Check for overlapping areas between rectangles

    • Sum up the total area covered by all rectangles

  • Answered by AI
Round 2 - Face to Face 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Medium

Oops concepts and 1 DSA problem

  • Q1. 

    Bit Set Problem Statement

    You are provided with a string, termed as DIGIT_PATTERN, which consists solely of digits. The objective is to identify the first digit that repeats in the sequence. If there's no...

  • Ans. 

    Identify the first repeating digit in a given string of digits.

    • Iterate through the string and keep track of seen digits using a set.

    • Return the first digit that repeats, or -1 if no digit repeats.

    • Time complexity: O(n), where n is the length of the input string.

  • Answered by AI
Round 3 - Face to Face 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Medium

Firstly Some general questions and then suddenly a cosing question with modifications

  • Q1. 

    Print All Permutations of a String

    Given an input string STR, generate and print all possible permutations of the string.

    Input:

    str

    Output:

    All permutations of the input string, each on a new line.

    ...

  • Ans. 

    Generate and print all possible permutations of a given input string.

    • Use recursion to generate all permutations by swapping characters in the string.

    • Maintain a visited array to keep track of characters already used in a particular permutation.

    • Print each permutation as it is generated.

    • Handle duplicate characters by skipping swapping if the character is already in the current position.

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from TIET - Thapar Institute of Engineering And Technology. I applied for the job as Software Engineer in GurgaonEligibility criteria7.5 CgpaGreyOrange interview preparation:Topics to prepare for the interview - DSA, OOPs, OS, DBMS, projects, PuzzlesTime required to prepare for the interview - 6 MonthsInterview preparation tips for other job seekers

Tip 1 : You should be perfect in what you know
Tip 2 : Prepare atleast DSA standard questions very well
Tip 3 : Don't ignore OOPs, they are asked very frequently.

Application resume tips for other job seekers

Tip 1 : Add good projects
Tip 2 : Must mention all your coding profiles and github where you worked.

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. The interviewer asked Basic SQL and Linux OS-related questions.
Round 3 - Technical 

(2 Questions)

  • Q1. The interviewer asked questions regarding projects and experience.
  • Q2. The interviewer asked some aptitude and logical reasoning questions.
Round 4 - HR 

(1 Question)

  • Q1. Salary negotiations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization for freshers and people with no/limited experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Panel interview 

(2 Questions)

  • Q1. Discussion about current roles and responsibilities.
  • Q2. Situation based questions.
Round 3 - Panel interview 

(1 Question)

  • Q1. Questions based on your resume and market

Interview Preparation Tips

Interview preparation tips for other job seekers - Dig deeper about the things being done by GreyOrange.

I applied via Naukri.com and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Coding Test 

2 easy level coding questions to be solved

Round 2 - One-on-one 

(1 Question)

  • Q1. One dsa question which needs to be live coded in 45 mins
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as first round . But 2 coding questions might be asked
Round 4 - HR 

(1 Question)

  • Q1. Did not happen . Don’t know why

Interview Preparation Tips

Interview preparation tips for other job seekers - Please select company wisely.
As this is startup it needs you to be very good at technical and debugging skills.
I am feeling stressed here

Chargebee Interview FAQs

How many rounds are there in Chargebee Customer Success Manager interview?
Chargebee interview process usually has 4 rounds. The most common rounds in the Chargebee interview process are One-on-one Round, Assignment and Group Discussion.

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Chargebee Customer Success Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Chargebee Customer Success Manager Salary
based on 20 salaries
₹14 L/yr - ₹20.6 L/yr
40% more than the average Customer Success Manager Salary in India
View more details

Chargebee Customer Success Manager Reviews and Ratings

based on 4 reviews

4.7/5

Rating in categories

3.9

Skill development

4.5

Work-life balance

3.8

Salary

3.9

Job security

4.5

Company culture

3.6

Promotions

4.5

Work satisfaction

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