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I applied via campus placement at SRM Institute of Science & Technology, Chennai and was interviewed in Aug 2024. There were 2 interview rounds.
GD is about Black color
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GoodL1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
European client - WFO/WF client location Pune
24/7 weekly shift roaster/International call handling experience,5 days working.
Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
Ping command
Difference between service request & incidents.
Aware about the SLA/Metrics handled.
Situational Questions (looking at presence of mind)
posted on 7 Apr 2022
I applied via Naukri.com and was interviewed in Oct 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Oct 2019. There were 3 interview rounds.
based on 1 interview
Interview experience
Assistant Processing Officer
661
salaries
| ₹1 L/yr - ₹3 L/yr |
Processing Officer
598
salaries
| ₹1.5 L/yr - ₹4.1 L/yr |
Senior Executive
388
salaries
| ₹1.2 L/yr - ₹4 L/yr |
Senior Process Officer
370
salaries
| ₹2 L/yr - ₹5.6 L/yr |
Business Support Officer
288
salaries
| ₹1.4 L/yr - ₹3.2 L/yr |
KFintech
Franklin Templeton Investments
Sundaram BNP Paribas Fund Services
CAMS Investor Services