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IBM Interview Questions and Answers

Updated 21 Aug 2024
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Q1. How to function Diesel engine?

Ans.

A diesel engine functions by compressing air in the cylinder, injecting fuel, and igniting the fuel-air mixture to create combustion.

  • Diesel engines compress air in the cylinder to high pressures, typically around 15:1 compression ratio.

  • Fuel is injected into the cylinder at the end of the compression stroke.

  • The fuel is ignited by the heat generated from the high compression, not by a spark plug like in gasoline engines.

  • The combustion of the fuel-air mixture creates high pressu...read more

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Q2. How to handle customer?

Ans.

Handle customers with patience, empathy, and effective communication.

  • Listen actively to understand their concerns

  • Show empathy and understanding towards their situation

  • Communicate clearly and professionally

  • Offer solutions or alternatives to address their needs

  • Follow up to ensure customer satisfaction

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Q3. What gear? Types of gear?

Ans.

Gears are mechanical devices that transmit motion and power between rotating shafts. Types include spur, helical, bevel, worm, rack and pinion.

  • Spur gears have straight teeth and are the most common type

  • Helical gears have angled teeth for smoother operation

  • Bevel gears have cone-shaped teeth for changing direction of rotation

  • Worm gears have a screw-like appearance and are used for high torque applications

  • Rack and pinion gears convert rotational motion into linear motion

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Q4. Different between Diesel and petrol?

Ans.

Diesel is heavier and less volatile than petrol, leading to differences in combustion, efficiency, and emissions.

  • Diesel is heavier and less volatile than petrol

  • Diesel engines compress air to ignite fuel, while petrol engines use spark plugs

  • Diesel engines are more fuel-efficient but produce more emissions

  • Petrol engines are quieter and faster than diesel engines

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Q5. warranty handle for Diesel equipments

Ans.

Handling warranty for Diesel equipments involves understanding the terms and conditions, verifying eligibility, coordinating repairs, and ensuring customer satisfaction.

  • Understand the terms and conditions of the warranty for Diesel equipments

  • Verify the eligibility of the equipment for warranty coverage

  • Coordinate repairs or replacements as needed under warranty

  • Ensure customer satisfaction by providing timely and efficient service

  • Document all warranty claims and resolutions for...read more

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Q6. Principal of IC engine?

Ans.

The principle of an IC engine involves the conversion of chemical energy into mechanical energy through the process of combustion.

  • IC engine operates on the principle of internal combustion, where fuel is burned inside the engine to produce power.

  • The combustion process generates high pressure and temperature gases that expand and push the piston, converting chemical energy into mechanical energy.

  • The mechanical energy produced is used to drive the vehicle or machinery.

  • Examples ...read more

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