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IBM Interview Questions and Answers
Q1. How to function Diesel engine?
A diesel engine functions by compressing air in the cylinder, injecting fuel, and igniting the fuel-air mixture to create combustion.
Diesel engines compress air in the cylinder to high pressures, typically around 15:1 compression ratio.
Fuel is injected into the cylinder at the end of the compression stroke.
The fuel is ignited by the heat generated from the high compression, not by a spark plug like in gasoline engines.
The combustion of the fuel-air mixture creates high pressu...read more
Q2. How to handle customer?
Handle customers with patience, empathy, and effective communication.
Listen actively to understand their concerns
Show empathy and understanding towards their situation
Communicate clearly and professionally
Offer solutions or alternatives to address their needs
Follow up to ensure customer satisfaction
Q3. What gear? Types of gear?
Gears are mechanical devices that transmit motion and power between rotating shafts. Types include spur, helical, bevel, worm, rack and pinion.
Spur gears have straight teeth and are the most common type
Helical gears have angled teeth for smoother operation
Bevel gears have cone-shaped teeth for changing direction of rotation
Worm gears have a screw-like appearance and are used for high torque applications
Rack and pinion gears convert rotational motion into linear motion
Q4. Different between Diesel and petrol?
Diesel is heavier and less volatile than petrol, leading to differences in combustion, efficiency, and emissions.
Diesel is heavier and less volatile than petrol
Diesel engines compress air to ignite fuel, while petrol engines use spark plugs
Diesel engines are more fuel-efficient but produce more emissions
Petrol engines are quieter and faster than diesel engines
Q5. warranty handle for Diesel equipments
Handling warranty for Diesel equipments involves understanding the terms and conditions, verifying eligibility, coordinating repairs, and ensuring customer satisfaction.
Understand the terms and conditions of the warranty for Diesel equipments
Verify the eligibility of the equipment for warranty coverage
Coordinate repairs or replacements as needed under warranty
Ensure customer satisfaction by providing timely and efficient service
Document all warranty claims and resolutions for...read more
Q6. Principal of IC engine?
The principle of an IC engine involves the conversion of chemical energy into mechanical energy through the process of combustion.
IC engine operates on the principle of internal combustion, where fuel is burned inside the engine to produce power.
The combustion process generates high pressure and temperature gases that expand and push the piston, converting chemical energy into mechanical energy.
The mechanical energy produced is used to drive the vehicle or machinery.
Examples ...read more
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