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Law Hands Consultancy Interview Questions and Answers

Updated 8 May 2024

Q1. What type of customer queries you have handled in your previous role?

Ans.

Handled various customer queries related to product usage, billing, and technical issues.

  • Assisted customers with troubleshooting technical issues over the phone and email

  • Resolved billing discrepancies and processed refunds

  • Provided guidance on product usage and recommended solutions to meet customer needs

  • Handled complaints and escalated issues to management when necessary

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Q2. What is Fannie Mae? What is Freddie Mac? Explain and Difference between the two.

Ans.

Fannie Mae and Freddie Mac are government-sponsored enterprises that provide liquidity to the mortgage market.

  • Fannie Mae and Freddie Mac buy mortgages from lenders and package them into securities that are sold to investors.

  • Fannie Mae was created in 1938 and Freddie Mac in 1970.

  • Fannie Mae is a nickname for the Federal National Mortgage Association and Freddie Mac is a nickname for the Federal Home Loan Mortgage Corporation.

  • Fannie Mae and Freddie Mac were placed into conservat...read more

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Q3. Tell me what you know about US mortgage?

Ans.

US mortgage is a loan taken to purchase a property, secured by the property itself.

  • Mortgage interest rates are influenced by the economy and credit score.

  • There are different types of mortgages such as fixed-rate, adjustable-rate, and FHA loans.

  • The down payment required for a mortgage can vary from 3% to 20% depending on the lender and type of loan.

  • Defaulting on a mortgage can result in foreclosure and the loss of the property.

  • The mortgage industry is regulated by government a...read more

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Q4. Can a model like better execute in Indian Market?

Ans.

Yes, a well-designed model can better execute in the Indian market.

  • A model that takes into account the unique characteristics of the Indian market can perform better.

  • Factors such as cultural nuances, language, and consumer behavior should be considered.

  • For example, a model that incorporates regional languages and dialects can better connect with consumers.

  • Similarly, a model that accounts for the importance of family and community in Indian culture can better target marketing ...read more

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Q5. how is the compliance checks done in internal audit

Ans.

Compliance checks in internal audit are conducted through various methods to ensure adherence to regulations and policies.

  • Compliance checks involve reviewing policies and procedures to ensure they align with regulations

  • Auditors may conduct interviews with employees to verify compliance with policies

  • Testing of transactions and processes may be performed to identify any non-compliance issues

  • Documentation review is also a common method used in compliance checks

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Q6. What is mortgage?

Ans.

A mortgage is a loan taken out to purchase a property, with the property serving as collateral for the loan.

  • Mortgages are typically long-term loans, with repayment periods ranging from 15 to 30 years.

  • Interest rates on mortgages can be fixed or adjustable.

  • Mortgages can be obtained from banks, credit unions, or other financial institutions.

  • The amount of the mortgage loan is based on the value of the property being purchased.

  • If the borrower fails to make payments on the mortgage...read more

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