TCS Interview Questions and Answers

I would assess their strengths and weaknesses and provide necessary training and support.

• Conduct individual meetings with team members to understand their strengths and weaknesses

• Identify areas where additional training or support is needed

• Provide necessary resources and support to help team members improve their skills

• Encourage open communication and collaboration within the team

• Recognize and reward team members for their contributions and achievements

There are several issues in the business that need to be addressed.

• One of the major issues is the lack of innovation in our products.

• Another issue is the high employee turnover rate.

• We also need to improve our customer service.

• Financial management needs to be more efficient.

• Marketing strategies need to be revamped to increase sales.

I use a combination of active listening, clear communication, building trust, and finding common ground to manage difficult stakeholders.

• Practice active listening to understand their concerns and perspectives

• Communicate clearly and consistently to avoid misunderstandings

• Build trust through transparency and follow-through on commitments

• Find common ground or shared goals to align interests and work towards a mutually beneficial outcome

ORM tools provide numerous benefits for managing online reputation effectively.

• Monitor and track online mentions and reviews in real-time

• Manage and respond to customer feedback and complaints promptly

• Identify and address potential reputation threats before they escalate

• Improve search engine rankings and online visibility

• Enhance brand image and credibility

• Measure and analyze online reputation performance

• Streamline reputation management processes

• Automate reporting and generate ...read more

Our store KPI is to increase sales revenue by 10% each quarter while maintaining a high level of customer satisfaction.

• Increase sales revenue by 10% each quarter

• Maintain high level of customer satisfaction

• Monitor and analyze key performance indicators such as sales per square foot, average transaction value, and customer retention rate