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Bharat Sanchar Nigam Interview Questions and Answers

Updated 25 Aug 2024
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Q1. How will you convince a school secretary to open account with your bank?

Ans.

To convince a school secretary to open an account with our bank, we can highlight the benefits, offer personalized services, provide incentives, and build trust.

  • Explain the benefits of opening an account with our bank, such as competitive interest rates, convenient online banking, and a wide range of financial products.

  • Offer personalized services tailored to the school secretary's needs, such as a dedicated account manager, assistance with financial planning, and special offe...read more

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Q2. What is crosselling,upselling and downsizing

Ans.

Cross-selling is selling related products to a customer, upselling is selling a higher-end product, and downsizing is reducing the size of a company.

  • Cross-selling involves offering complementary products to a customer who has already made a purchase, such as offering a phone case to someone who just bought a phone.

  • Upselling involves convincing a customer to purchase a more expensive version of a product they are interested in, such as a customer buying a luxury car instead of...read more

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Q3. How is Identification of khassra properties done?

Ans.

Khassra properties are identified through land records and physical inspection.

  • Land records are checked to determine ownership and usage of the land.

  • Physical inspection is done to verify the current state and usage of the land.

  • Khassra properties are typically agricultural land that is not being used for its intended purpose.

  • The identification process may involve consultation with local authorities and community members.

  • Once identified, appropriate action can be taken to eithe...read more

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Q4. How will you audit procurement department

Ans.

Audit procurement department by reviewing procurement policies, contracts, invoices, and supplier performance.

  • Review procurement policies and procedures to ensure compliance with regulations and company standards

  • Examine contracts to ensure they are legally binding and contain favorable terms for the company

  • Analyze invoices to ensure accuracy and identify any discrepancies

  • Evaluate supplier performance to ensure quality and timely delivery of goods and services

  • Conduct interview...read more

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Q5. Banking growth with proper rbi guidelines

Ans.

Banking growth can be achieved by following proper RBI guidelines.

  • Proper implementation of RBI guidelines ensures stability and growth in the banking sector.

  • RBI guidelines help in maintaining financial discipline and preventing fraudulent activities.

  • Compliance with RBI guidelines enhances customer trust and confidence in the banking system.

  • RBI guidelines promote financial inclusion by encouraging banks to reach out to underserved areas and populations.

  • Examples of RBI guidelin...read more

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Q6. Explain the products details

Ans.

Our products are high-quality, innovative solutions designed to meet the needs of our customers.

  • Wide range of products available for different industries and applications

  • Products are designed with cutting-edge technology and superior materials

  • Customization options available to meet specific requirements

  • Examples: software solutions for data management, hardware products for industrial automation

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Q7. Relationship inviroment

Ans.

Relationship environment refers to the dynamics and interactions between individuals within a group or organization.

  • Positive relationships foster collaboration and productivity

  • Open communication and trust are key components of a healthy relationship environment

  • Conflict resolution skills are important in maintaining positive relationships

  • Examples: team building activities, regular feedback sessions, conflict mediation workshops

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Q8. Work place in bank

Ans.

The work place in a bank is typically a professional environment with various departments and roles.

  • Bank branches have customer service areas, teller stations, loan officers, and managers.

  • Back office departments include operations, compliance, and risk management.

  • Employees must adhere to strict security protocols and confidentiality policies.

  • Teamwork and communication are essential for smooth operations.

  • Technology plays a crucial role in banking operations, with employees usi...read more

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Interview Process at Bharat Sanchar Nigam

based on 43 interviews
3 Interview rounds
HR Round
One-on-one Round
Personal Interview1 Round
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