How to do collection

Question

Accepted Answer

Collection is the process of recovering unpaid debts from customers or clients.

Establish clear payment terms and communicate them to customers
Send timely and regular reminders to customers about their outstanding debts
Implement a systematic follow-up process to track and escalate overdue payments
Utilize various collection techniques such as phone calls, emails, and letters
Negotiate payment plans or settlements with customers who are unable to pay in full
Maintain accurate records of all collection activities
Work closely with sales and customer service teams to address any issues or disputes
Use collection software or tools to streamline the process and improve efficiency

Accepted Answer

Regular customer visit follow up and guarantor call and visit

Accepted Answer

Regular customer follow up and guarantor call and visit

Accepted Answer

Regular customer follow up and gurranter call and visit

Popular interview questions of Senior Collection Executive