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Assistive Customer Success Manager Interview Questions and Answers

Updated 4 Dec 2023

Assistive Customer Success Manager Interview Experiences

1 interview found

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 4 Dec 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Telll me about you
  • Ans. 

    I am a highly motivated and customer-focused individual with a strong background in customer success management.

    • I have over 5 years of experience in managing customer relationships and ensuring their success.

    • I am skilled in identifying customer needs and providing tailored solutions to meet those needs.

    • I have a proven track record of driving customer satisfaction and retention.

    • I excel in building strong relationships w...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Telll me about previous experience
  • Ans. 

    I have 3 years of experience as a Customer Success Manager in the SaaS industry.

    • Managed a portfolio of 50+ enterprise clients, ensuring their success and satisfaction

    • Developed and executed customer success strategies to drive adoption and retention

    • Collaborated with cross-functional teams to resolve customer issues and escalations

    • Conducted regular business reviews to identify growth opportunities and upsell potential

    • Imp...

    • Answered by AI
    Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. They will ask anything about you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst company no party no celebration only 14 hours works

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Interview questions from similar companies

Customer Success Manager Interview Questions & Answers

Moveinsync Technology Solutions user image Sneha Sharma Shah

posted on 9 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case study is received by HR, they want to see your problem solving skills.

Round 3 - One-on-one 

(2 Questions)

  • Q1. How good are you at handling escalations? Share you past experiences ?
    • Add your answer
  • Q2. What kind of clients have you handled in the past ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge in excel is must, loads of adhoc task in this profile, u should know ways to manage it

Customer Success Manager Interview Questions & Answers

Moveinsync Technology Solutions user image Sneha Sharma Shah

posted on 9 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

Case study is received by HR, they want to see your problem solving skills.

Round 3 - One-on-one 

(2 Questions)

  • Q1. How good are you at handling escalations? Share you past experiences ?
    • Add your answer
  • Q2. What kind of clients have you handled in the past ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge in excel is must, loads of adhoc task in this profile, u should know ways to manage it
More about working at Assistive

Assistive Interview FAQs

How many rounds are there in Assistive Customer Success Manager interview?
Assistive interview process usually has 4 rounds. The most common rounds in the Assistive interview process are Technical, Resume Shortlist and HR.

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Assistive Customer Success Manager Salary
based on 5 salaries
₹3.7 L/yr - ₹5.1 L/yr
66% less than the average Customer Success Manager Salary in India
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Assistive Customer Success Manager Reviews and Ratings

based on 4 reviews

3.7/5

Rating in categories

3.0

Skill development

3.3

Work-Life balance

3.7

Salary & Benefits

4.8

Job Security

3.7

Company culture

3.5

Promotions/Appraisal

3.1

Work Satisfaction

Explore 4 Reviews and Ratings
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