Aptara Technical Writer Interview Questions and Answers

Preparation of different types of e-mails

One hour Interview Phone in interview

Q1. Experience and salary
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Q2. TWO YEAR EXPERIENCE and expecting salary
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Q1. Customer service how can we handle to our customer queries.
Ans. 
Customer queries can be handled by providing prompt and helpful responses.
• Listen actively to understand the customer's issue

• Empathize with the customer's situation

• Provide clear and accurate information

• Offer solutions or alternatives

• Follow up to ensure customer satisfaction
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Q2. In the emails we can review there queries so, we will help them accordingly there queries and if there is customer call so, we will ask from there customer I'd and we will check in our system where the cus...read more
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Q3. If the customer is facing any issue so, we will respond at the same time.
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Q1. My education and experience of my life. How I will complete my task.
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Q1. What is a SIEM?
Ans. 
SIEM stands for Security Information and Event Management. It is a software solution that aggregates and analyzes security data from various sources.
• SIEM collects logs and data from network devices, servers, applications, and more to identify security incidents.

• It correlates and analyzes this data in real-time to detect threats, monitor security events, and provide alerts.

• SIEM solutions help organizations to comply wit...read more
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Q2. WHat is endpoint security?
Ans. 
Endpoint security refers to the protection of individual devices like computers, smartphones, and tablets from cyber threats.
• Focuses on securing endpoints like computers, smartphones, and tablets

• Involves protecting devices from malware, ransomware, and other cyber threats

• Includes measures like antivirus software, firewalls, and encryption

• Ensures that only authorized users and devices can access the network

• Helps prevent...read more
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Q1. Input output list the digital and analog signals from field instruments to control room via the single core and multicore cables via the junction boxes.
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Q2. What is dca an# plc
Ans. 
DCA and PLC are commonly used acronyms in the field of engineering.
• DCA stands for Direct Current Amplifier, which is a device used to amplify direct current signals.

• PLC stands for Programmable Logic Controller, which is a digital computer used for automation of electromechanical processes.

• DCA and PLC are essential components in various engineering applications such as industrial automation and control systems.
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Q1. Based on the experiences and technical information provided in resume
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Q2. Based on the standards mentioned in resume regarding oil and gas
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Q1. Oops concept, spring boot components, agile, garbage collector, exception
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Q1. Basic technical questions and previous projects
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Q1. Most interview question based on resume only. And related oil and gas industry.
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Q1. Salary discussion
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Q1. Basic Geotechnical questions
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Q2. Piling Design, Shallow Foundation Design, International Codes for subsea structure foundation designs.
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