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I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.
90 uninterrupted minutes to prepare a 3 statement, 36 month forecast based on a set of assumptions that were provided. Interviewer was available, but off camera and generally not involved with the process. "Open the spreadsheet using this password, I'm here if you need me so just speak up (FYI, I tried 2x and he didn't respond...I'm sure they're very busy), you have 90 minutes. Go!" Straightforward but a significant amount of details to capture, so work fast. Was encouraged to "show off your Excel skills" by a previous interviewer.
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I applied via Campus Placement and was interviewed in Dec 2023. There were 2 interview rounds.
Easy, time management should be there
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
The duration for aptitude test was 10minutes.
When a client is dissatisfied, I handle the situation by actively listening, empathizing, finding a solution, and following up.
Listen attentively to the client's concerns and let them express their dissatisfaction.
Show empathy and understanding by acknowledging their feelings and apologizing for any inconvenience caused.
Ask probing questions to identify the root cause of their dissatisfaction.
Offer a solution or altern...
I am a customer service executive, dedicated to providing exceptional support and ensuring customer satisfaction.
I am knowledgeable about our products and services
I am empathetic and understanding towards customer needs
I am a good listener and communicator
I am proactive in resolving customer issues
I am committed to delivering a positive customer experience
based on 1 interview
Interview experience
Senior Associate
123
salaries
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Manager
111
salaries
| ₹18 L/yr - ₹41 L/yr |
Associate
59
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Senior Manager
57
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Analyst
37
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