Dharamsons Marketing Interview Questions and Answers

I regularly scheduled one-on-one meetings with the BQM to discuss feedback in a constructive and collaborative manner.

• Scheduled regular one-on-one meetings with the BQM to discuss feedback

• Provided specific examples and actionable suggestions for improvement

• Encouraged open communication and collaboration

• Ensured feedback was delivered in a constructive and respectful manner

My KPI's included team productivity, customer satisfaction, and project deadlines.

• Team productivity - measured by completed tasks and project milestones

• Customer satisfaction - measured through feedback surveys and response times

• Project deadlines - ensuring projects were completed on time and within budget

I managed shrinkage by implementing strict inventory control measures and conducting regular audits.

• Implemented strict inventory control measures to track all products accurately

• Conducted regular audits to identify any discrepancies or potential theft

• Trained staff on proper inventory management procedures to minimize shrinkage

• Utilized surveillance cameras and security tags to deter theft

• Collaborated with loss prevention team to investigate any suspicious activities

Shrinkage refers to the difference between the recorded hours an employee is scheduled to work and the actual hours they are available to work.

• Shrinkage is commonly seen in call centers, where agents may take breaks, attend meetings, or be on training during their scheduled work hours.

• Factors contributing to shrinkage include absenteeism, tardiness, and time spent on non-productive activities.

• Calculating shrinkage helps in determining the actual staffing requirements for a bu...read more

Swiggy is a popular online food delivery platform in India.

• Online food delivery platform

• Offers a wide range of restaurants and cuisines

• Provides quick and convenient delivery services

• Allows users to track their orders in real-time